Retail Manager - Zimmermann (KSA & Bahrain)
Chalhoub Group
Date: 3 weeks ago
City: Riyadh
Contract type: Full time
On behalf of Zimmermann, we are hiring for a Retail Manager to oversee our existing stores in KSA & Bahrain, and who will be part of the growth of the brand in the Middle East.
Zimmermann is one of Australia's leading and most respected fashion designer brands. Zimmermann's ready-to-wear and swim and resort collections are sold through Zimmermann boutiques and high-end retailers both in Australia and internationally. We maintain stand-alone retail stores throughout Australia, Europe, UK, USA and China and a successful online business.
What You'll Be Doing
The Retail Manager will be responsible for training and developing the teams to achieve sales growth, profitability, and client excellence, ensuring optimal in-store P&P adherence and KPI’s achievement. Foster professional relationships through retail training programs and leadership skills. Your broad responsibilities will include:
It Takes Diversity Of Thought, Culture, Background, Differing Abilities and Perspectives to truly Inspire, Exhilarate and Delight our customers. At Chalhoub Group, we are committed to inclusion and diversity.
We welcome all applicants to apply and be part of our exciting future. We ensure equal opportunity for all our applicants without regard to gender, age, race, religion, national origin or disability status.
Zimmermann is one of Australia's leading and most respected fashion designer brands. Zimmermann's ready-to-wear and swim and resort collections are sold through Zimmermann boutiques and high-end retailers both in Australia and internationally. We maintain stand-alone retail stores throughout Australia, Europe, UK, USA and China and a successful online business.
What You'll Be Doing
The Retail Manager will be responsible for training and developing the teams to achieve sales growth, profitability, and client excellence, ensuring optimal in-store P&P adherence and KPI’s achievement. Foster professional relationships through retail training programs and leadership skills. Your broad responsibilities will include:
- Ensure client satisfaction and achieve consistent sales & KPIs.
- Develop strategies and action plans for sales targets.
- Maximize sales through service strategies, tracking performance, and motivating teams.
- Regularly report performance and mentor Store Managers.
- Provide feedback on stock issues and ensure product knowledge among team members.
- Manage and grow the client database in compliance with GDPR.
- Ensure accurate client details and product availability for appointments.
- Communicate with clients about new launches and organize appointments.
- Develop teams in client service, brand, and product knowledge.
- Train stores in online fulfillment and policies.
- Lead and motivate teams to achieve KPIs.
- Provide feedback and conduct regular meetings to discuss performance and development.
- Lead and inspire the retail team.
- Oversee recruitment and onboarding of Store Managers.
- Manage stock accurately and efficiently.
- Monitor stock losses and work with B&P team for consolidations.
- Manage store expenses and ensure timely reporting.
- Maintain high Visual Presentation standards.
- Assist with new store setups and ensure weekly floral arrangements.
- Provide feedback on maintenance and ensure timely completion of works.
- Drive in-store events and manage them per company expectations.
- Enter client details post-event and send “thank you” notes.
- Report event details to management.
- This role will be based in Riyadh, KSA. Travel required to Jeddah and Bahrain
- Experience managing a network of stores in luxury retail, within the Middle East
- Fluency in Arabic is mandatory for this role
- Experience in Luxury Retail. Either leading a flasghip Luxury store or multiple stores/locations
- Ability to maximize and drive sales performance of your stores
- Ability to set and drive clienteling activities
- Strong interpersonal skills and experience managing multiple stakeholders
- The applicant must have previous management experience in fashion (essential), amazing client service skills, a proven ability to inspire, engage and develop team members to exceed KPI results, impeccable attention to detail and exceptional communication skills.
It Takes Diversity Of Thought, Culture, Background, Differing Abilities and Perspectives to truly Inspire, Exhilarate and Delight our customers. At Chalhoub Group, we are committed to inclusion and diversity.
We welcome all applicants to apply and be part of our exciting future. We ensure equal opportunity for all our applicants without regard to gender, age, race, religion, national origin or disability status.
How to apply
To apply for this job you need to authorize on our website. If you don't have an account yet, please register.
Post a resumeSimilar jobs
Risk Lead
Bechtel,
Riyadh
13 hours ago
Requisition ID: 289291
Relocation Authorized: International - Single
Telework Type: Full-Time Office/Project
Work Location: Riyadh
Extraordinary teams building inspiring projects:
Since 1898, we have helped customers complete more than 25,000 projects in 160 countries on all seven continents that have created jobs, grown economies, improved the resiliency of the world's infrastructure, increased access to energy, resources, and vital services, and...
Intern | Cyber | Digital Trust & Privacy | Data Protection & Compliance | All Locations
Deloitte,
Riyadh
15 hours ago
Intern | Cyber | Data Protection & ComplianceAbout Deloitte: When you work for us, you commit to a career at one of the largest and most prestigious professional services firms in the world. We have received numerous awards over the last few years, including Best Employer in the Middle East, and Best Consulting Firm, and the Middle East Training &...
Facilities Coordinator, Reliability Maintenance Engineering
Amazon,
Riyadh
15 hours ago
DescriptionThe Facilities Coordinator will have a significant impact on customer experience. The Facilities Coordinator will have the ability to lead and manage outside contractors, be on call for emergencies, to handle multiple projects and daily activities, and meet tough time lines. The Facilities Coordinator will develop plans on how to accomplish engineering departmental goals.The Facilities Coordinator will be responsible for...