Retail Coordinator

The Company

The Swatch Group Ltd is an international group active in the manufacture and sale of finished watches, jewelry, watch movements and components. Swatch Group supplies nearly all components required for the watches sold by its 16 watch and jewelry brands as well as by its two retail brands, Tourbillon and Hour Passion.

The Group’s production companies also supply movements and components to third-party watchmakers. The Swatch Group Ltd is also a key player in the manufacture and sale of electronic systems used in watchmaking and other industries. With its watch brands, it is also a leader in the field of sports event timing as official timekeeper and data-handler of most of the Olympic Games of the last decades and major international sports events.

Job Description

• Elaboration and analysis of daily retail reporting and operational processes across RADO boutiques
• Act as a key contact for store teams regarding administrative inquiries in coordination with the Retail Manager and boutique managers across all KSA region
• Process incoming B2B and B2C orders, customer inquiries, and warranty
• Support in the creation of retail reports and data analysis related to E-commerce performance
• Assist in analyzing sales and stock trends to support strategic purchasing decisions
• Plan and coordinate Stock take ( inventory ) checks, including reporting and analysis for the Local finance team as well as HQ team
• Maintain and manage inventory within the internal retail and POS systems (transfers, returns, credits, month-end closures, etc.)
• Reorder store consumables such as watch boxes, bags, and Display materials
• submit the attendance reports to the HR department for all the store team
• Prepare and manage retail statistics including: sales data, traffic, conversion rate, collection performance, etc
• Forecast sales potential for new launches and contribute to the automatic replenishment process
• Support the setup and coordination of new store openings.
  
  
  

Profile

To ensure the seamless execution of retail operations across RADO boutiques in the KSA region by delivering accurate

reporting, supporting inventory and sales analysis, and facilitating efficient communication between store teams, retail

management, and headquarters. Through data-driven insights, operational excellence, and proactive coordination,

the Brand Coordinator plays a pivotal role in strengthening RADO’s retail performance, enhancing customer

experience, and supporting strategic growth initiatives, including e-commerce, new product launches, and store

openings.

Professional Requirements

• Bachelor's degree in Business Administration, or equivalent commercial training
• Minimum 3–5 years of experience in a similar retail operations, coordination, or merchandising role, preferably within the luxury or fashion industry
• Hands-on experience with ERP or retail management systems (e.g., SAP, Oracle, Cegid, POS systems) is a strong advantage
• Strong interest in the luxury watch industry, with a customer-focused approach and a commitment to retail excellence across operations and projects
• Familiarity with omnichannel retail strategies and basic knowledge of e-commerce KPIs and platforms is preferred
• Ability to extract, interpret, and present retail performance data using Excel, dashboards, or BI tools
• Proficient in data and office management tools
• Strong analytical mindset and attention to detail
• Excellent communication skills in Arabic and English
• Willingness to travel for other cities to support
• Organized, proactive, and solution-oriented approach to work
• Strong interpersonal skills and team collaboration attitude
  
  
  

Job Location: Al Emara Valley, 12212 Riyadh, Saudi Arabia (Riyadh)

Company Address: Technocorp Trading LLC 20th Floor, Hamad Tower 7421 King Fahad Branch Road 3143 Al Olaya District Saudi Arabia