Reservation Agent
Al Manakha Rotana
Date: 3 weeks ago
City: Medina
Contract type: Full time
Job Description
Job Summary-
As a Reservation Agent, you will be responsible for assisting customers with booking reservations for flights, hotels, rental cars, or other travel services. You will provide excellent customer service and ensure all reservation requests are processed accurately and efficiently.
Job Responsibility-
Skills-
Job Summary-
As a Reservation Agent, you will be responsible for assisting customers with booking reservations for flights, hotels, rental cars, or other travel services. You will provide excellent customer service and ensure all reservation requests are processed accurately and efficiently.
Job Responsibility-
- Assist customers in booking reservations for travel services such as flights, hotels, and rental cars
- Provide information on available travel options, including pricing, schedules, and accommodations
- Process reservation requests accurately and in a timely manner
- Resolve any customer issues or concerns related to reservations
- Communicate effectively with customers through phone, email, or online chat
- Coordinate with travel and accommodation providers to ensure smooth booking processes
- High school diploma or equivalent; additional certification in tourism or hospitality is a plus
- Proven experience in a customer service or sales role, preferably in the travel industry
- Excellent communication skills and a customer-focused approach
- Strong attention to detail and accuracy in processing reservations
- Ability to work in a fast-paced environment and handle multiple tasks simultaneously
- Proficiency in using reservation software and other relevant computer applications
Skills-
- Excellent communication skills
- Strong customer service orientation
- Proficiency in using reservation systems and software
- Ability to multitask and work well under pressure
- Attention to detail and accuracy
- Problem-solving skills
- Ability to work in a fast-paced environment
- Good organizational skills
- Flexibility and adaptability
- Knowledge of the hospitality industry and reservation procedures
How to apply
To apply for this job you need to authorize on our website. If you don't have an account yet, please register.
Post a resumeSimilar jobs
Assistant Chief Engineering
Novotel Hotels,
Medina
1 week ago
Company DescriptionJoin a hotel that is a member of the Accor network, whose group brings together more than 45 brands, 5,500 hotels, 10,000 restaurants and lifestyle destinations. Here, we believe in you and what you bring to the table. There are many opportunities for development and advancement. Every gesture, every smile, every action, contributes to creating a positive and memorable...
Executive Pastry Chef
Four Seasons,
Medina
3 weeks ago
About Four SeasonsFour Seasons is powered by our people. We are a collective of individuals who crave to become better, to push ourselves to new heights and to treat each other as we wish to be treated in return. Our team members around the world create amazing experiences for our guests, residents, and partners through a commitment to luxury with...
Front Desk Manager
Al Manakha Rotana,
Medina
3 weeks ago
Job DescriptionJob Summary-We are looking for a Front Desk Manager to oversee all receptionist and front desk duties at our organization. The ideal candidate will be responsible for ensuring efficient and smooth operations at the front desk, managing a team of receptionists, handling guest inquiries, and providing excellent customer service.Job Responsibility- Supervise and manage a team of receptionists and front...