Reliability, Maintainability & Availability (RMA) Engineer – Data Centre Business, Riyadh, KSA

Company:

Qualcomm Middle East Information Technology Company LLC

Job Area:

Engineering Group, Engineering Group > Hardware Engineering

General Summary:

About Us

Qualcomm is enabling a world where everyone and everything can be intelligently connected. You interact with products and technologies made possible by Qualcomm every day, including 5G-enabled smartphones that double as pro-level cameras and gaming devices, smarter vehicles and cities, and the technology behind the smart, connected factories that manufactured your latest purchase. Qualcomm 5G and AI innovations are the power behind the connected intelligent edge. You’ll find our technologies behind and inside the innovations that deliver significant value across multiple industries and to billions of people every day.

About The Role

Join Qualcomm’s Data Centre Business, a rapidly growing segment that is shaping the future of cloud computing, AI acceleration, and hyperscale infrastructure. In this position, you will play a critical role in ensuring the reliability and performance of cutting-edge solutions that power the world’s most advanced data centres.

This is not just an engineering role—it’s an opportunity to be part of a global technology leader driving innovation in high-performance computing. You will work on complex SoC and server-level systems, collaborate with industry-leading teams, and contribute to Qualcomm’s mission of delivering best-in-class solutions for enterprise and cloud environments.

Your work will directly impact the quality and trust our customers place in Qualcomm as we expand our leadership in the data centre space. If you are passionate about solving challenging technical problems and want to be part of a business with immense growth potential, this role offers an exciting path forward

Key Responsibilities Will Include:

RMA Management

• Own the end-to-end RMA workflow for data centre products, from initiation to closure.
• Coordinate with internal teams and customers to ensure timely processing and resolution.
  
  
  

System-Level & Electrical Analysis

• Conduct detailed system-level and electrical test analysis on returned units using ATE, bench/system tests, and diagnostic tools.
• Identify root causes and recommend corrective actions for complex SoC and server-level issues.
  
  
  

Reporting & Communication

• Prepare comprehensive technical reports (interim and final) for internal stakeholders and customers.
• Collaborate with cross-functional teams including CQE, design, and operations.
  
  
  

Quality & Compliance

• Ensure adherence to confidentiality, quality standards, and regulatory requirements.
• Drive continuous improvement in RMA processes and turnaround times.
  
  
  

Minimum Qualifications

• Education: Bachelor’s degree in Electrical Engineering, Computer Engineering, or related field.
  
  
  

Skills & Experience:

• 10+ years in semiconductor business with strong focus on SoC and data centre hardware.
• Proven track record in system-level and electrical test analysis for complex semiconductor and server components.
• Strong analytical and problem-solving skills.
• Excellent communication and reporting abilities.
  
  
  

Preferred Skills

• Knowledge of server architecture and high-performance computing environments.
• Familiarity with reliability requirements for enterprise and cloud data centres.
• Ability to work in a fast-paced, cross-functional environment.
  
  
  

Technical Expertise:

• Deep understanding of SoC architecture and data centre systems.
• Hands-on experience with electrical test systems, ATE, and system-level diagnostic methodologies.
  
  
  

What's On Offer

Apart from working with great people, we offer the below:

• Salary including housing & transport allowance
• Stock (RSU's) and performance related bonus
• 16 weeks fully paid Maternity Leave
• 6 weeks fully paid Paternity Leave
• Employee stock purchase scheme
• Child Education Allowance
• Relocation and immigration support (if needed)
• Life and Medical Insurance
• Live+ Well Reimbursement for health and recreational membership fees
  
  
  

Minimum Qualifications:

• Bachelor's degree in Computer Science, Electrical/Electronics Engineering, Engineering, or related field and 4+ years of Hardware Engineering or related work experience.
  
  
  

OR

Master's degree in Computer Science, Electrical/Electronics Engineering, Engineering, or related field and 3+ years of Hardware Engineering or related work experience.

OR

PhD in Computer Science, Electrical/Electronics Engineering, Engineering, or related field and 2+ years of Hardware Engineering or related work experience.

• References to a particular number of years experience are for indicative purposes only. Applications from candidates with equivalent experience will be considered, provided that the candidate can demonstrate an ability to fulfill the principal duties of the role and possesses the required competencies.
  
  
  

Qualcomm is an equal opportunity employer. If you are an individual with a disability and need an accommodation during the application/hiring process, rest assured that Qualcomm is committed to providing an accessible process. You may e-mail [email protected] or call Qualcomm's toll-free number found here. Upon request, Qualcomm will provide reasonable accommodations to support individuals with disabilities to be able participate in the hiring process. Qualcomm is also committed to making our workplace accessible for individuals with disabilities. (Keep in mind that this email address is used to provide reasonable accommodations for individuals with disabilities. We will not respond here to requests for updates on applications or resume inquiries).

Qualcomm expects its employees to abide by all applicable policies and procedures, including but not limited to security and other requirements regarding protection of Company confidential information and other confidential and/or proprietary information, to the extent those requirements are permissible under applicable law.

To all Staffing and Recruiting Agencies: Our Careers Site is only for individuals seeking a job at Qualcomm. Staffing and recruiting agencies and individuals being represented by an agency are not authorized to use this site or to submit profiles, applications or resumes, and any such submissions will be considered unsolicited. Qualcomm does not accept unsolicited resumes or applications from agencies. Please do not forward resumes to our jobs alias, Qualcomm employees or any other company location. Qualcomm is not responsible for any fees related to unsolicited resumes/applications.

If you would like more information about this role, please contact Qualcomm Careers.