Regional Dedicated Line Manager Sponsor-dedicated
IQVIA
Date: 3 weeks ago
City: Riyadh
Contract type: Full time

Role And Responsibilities
Clinical Operations Line Manager/ Dedicated Line Manager Role Definition
The DLM is responsible for the direct oversight, performance management, skills development of Partner employees assigned to Sponsor deployed to a given geographic and/or therapeutic area.
Clinical Operations Line Manager/ Dedicated Line Manager Responsibilities
‐ Recruit, interview and identify experienced personnel according to Functional Resourcing Process
timelines.
‐ Ensure and oversee proper on‐boarding and off‐boarding of employees, compliance to initial and
ongoing trainings.
‐ Attend or facilitate co‐visits during onboarding period or as needed to assess confidence to perform
activities and site visits alone.
‐ Train and oversee the CORE competencies, ICH‐GCP knowledge, clinical research environment,
monitoring etc.
‐ Assure adherence to GCP guidelines, processes and procedures related to direct reports’ activities and
performance.
‐ Assure adequate response /escalation and follow‐up on items assigned to direct reports by Sponsor.
‐ Ensure direct reports are providing timely and quality deliverables.
‐ Perform Partner Oversight visits to assess CRA performance according to the client’s oversight
plan and inform Sponsor of any quality concerns in a timely manner.
‐ Ensure appropriate and timely reporting of site monitoring activities by CRAs.
‐ Conduct regular 1:1 meetings according to client’s oversight plan with direct reports to ensure
deliverables and timelines.
‐ Ensure direct reports are compliant to the timelines and key business metrics defined by Sponsor.
‐ Ensure at least monthly meetings with Sponsor country management to confirm performance of direct
reports regarding protocols / sites assigned.
‐ Communicate and escalate areas of development and training needs.
‐ Conduct continuous Performance review and oversee Personal development and career planning of
direct reports.
‐ Provide timely feedback to Sponsor on performance and ensures proper follow‐up.
‐ Review and approve timesheets, expense reports, time‐off requests and provide proper oversight of CRA's productivity/utilization
Qualifications
Clinical Operations Line Manager/ Dedicated Line Manager Role Definition
The DLM is responsible for the direct oversight, performance management, skills development of Partner employees assigned to Sponsor deployed to a given geographic and/or therapeutic area.
Clinical Operations Line Manager/ Dedicated Line Manager Responsibilities
‐ Recruit, interview and identify experienced personnel according to Functional Resourcing Process
timelines.
‐ Ensure and oversee proper on‐boarding and off‐boarding of employees, compliance to initial and
ongoing trainings.
‐ Attend or facilitate co‐visits during onboarding period or as needed to assess confidence to perform
activities and site visits alone.
‐ Train and oversee the CORE competencies, ICH‐GCP knowledge, clinical research environment,
monitoring etc.
‐ Assure adherence to GCP guidelines, processes and procedures related to direct reports’ activities and
performance.
‐ Assure adequate response /escalation and follow‐up on items assigned to direct reports by Sponsor.
‐ Ensure direct reports are providing timely and quality deliverables.
‐ Perform Partner Oversight visits to assess CRA performance according to the client’s oversight
plan and inform Sponsor of any quality concerns in a timely manner.
‐ Ensure appropriate and timely reporting of site monitoring activities by CRAs.
‐ Conduct regular 1:1 meetings according to client’s oversight plan with direct reports to ensure
deliverables and timelines.
‐ Ensure direct reports are compliant to the timelines and key business metrics defined by Sponsor.
‐ Ensure at least monthly meetings with Sponsor country management to confirm performance of direct
reports regarding protocols / sites assigned.
‐ Communicate and escalate areas of development and training needs.
‐ Conduct continuous Performance review and oversee Personal development and career planning of
direct reports.
‐ Provide timely feedback to Sponsor on performance and ensures proper follow‐up.
‐ Review and approve timesheets, expense reports, time‐off requests and provide proper oversight of CRA's productivity/utilization
Qualifications
- Bachelor's Degree Degree in scientific discipline or health care preferred. Pref
- Prior clinical trial experience including at least 1 year experience in a management/leadership capacity or equivalent combination of education, training and experience.
- In-depth knowledge of applicable clinical research regulatory requirements (i.e., Good Clinical Practice (GCP) and International Conference on Harmonization (ICH) guidelines).
- Good leadership skills.
- Computer skills including proficiency in use of Microsoft Word, Excel and PowerPoint.
- Written and verbal communication skills including good command of Arabic and English.
- Excellent organizational and problem solving skills.
- Effective time management skills and ability to manage competing priorities.
- Ability to establish and maintain effective working relationships with coworkers, managers, and clients.
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