Regional Customer Advisor

As a Regional Customer Advisor, your primary focus is to understand and anticipate customers' needs and become the preferred point of contact for technical related topics. You have strong technical capabilities combined with great communication skills and good sense of urgency, then you might be our ideal candidate.

The open position will be located in Saudi Arabia.

Our Team

We are a principled based company that relies heavily on teamwork and ingenuity. We pride ourselves on being the partner of choice for our internal and external customers.

What You Will Do

• Create and develop the relationship with new and existing Middle-East end users in Power Plants.
• Support customers for turn-around planning, perform site visit, and provide recommendations
• Update and Keep track of the equipment installed on site
• Make every customer feels unique by providing an outstanding service and customized solutions across KES capabilities to exceed its expectations.
• Relay the voice of the customer inside the organization to initiate additional capabilities / solutions
• Educate our customers on safe practices, preventative maintenance and provide operational guidance, which in turn leads to the discovery of opportunities.

Who You Are (Basic Qualifications)

• Fluency in English
• Experience in Boiler burner process and technology
• Site experience (chemical, power, food or paper industry)
• Good interpersonal skills, flexibility and proactivity.
• Ability to travel up to 70%

What Will Put You Ahead

• Capacity to deal with different kinds of products, especially combustion equipment.
• Previous working experience in a similar role will be a plus.
• Experience in control and automation.
• Experience in installation of industrial equipment
• Fluency in other European languages

At Koch companies, we are entrepreneurs. This means we openly challenge the status quo, find new ways to create value and get rewarded for our individual contributions. Any compensation range provided for a role is an estimate determined by available market data. The actual amount may be higher or lower than the range provided considering each candidate's knowledge, skills, abilities, and geographic location. If you have questions, please speak to your recruiter about the flexibility and detail of our compensation philosophy.

Who We Are

As a Koch company, Koch Engineered Solutions specializes in process and pollution control equipment and digital technologies to help industries reduce emissions, save energy and get the most from their resources. From pollution control to advanced filtration, We're focused on providing customers with products and solutions to help them optimize, transform and succeed. Industries we serve include refineries, chemicals, municipalities, pharmaceutical, pulp and paper, food and dairy, utilities and automotive.

At Koch, employees are empowered to do what they do best to make life better. Learn how our business philosophy helps employees unleash their potential while creating value for themselves and the company.

Additionally, everyone has individual work and personal needs. We seek to enable the best work environment that helps you and the business work together to produce superior results.

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