Receptionist - BAAN Holding | بان القابضة

About Us:

BAAN Holding Group, formerly known as AlHokair Group, was established in 1978 and boasts a legacy spanning over five decades. As one of the pioneers in the hospitality and entertainment sectors across Saudi Arabia and the Arab world, BAAN Holding continues to expand its investments, starting with its notable ventures into catering.

At BAAN Holding, we are committed to delivering innovative and diverse solutions in entertainment, hospitality, catering, and investment sectors. We prioritize quality and sustainability in every project we undertake, aiming to provide exceptional experiences for our customers while driving sustainable growth through innovative service models.

Job Summary:

We are seeking a professional and highly organized Receptionist to join our hotel team. This role is critical in ensuring the smooth operation of our front office and creating a welcoming environment for guests, visitors, and team members. The ideal candidate will possess excellent interpersonal skills, attention to detail, and the ability to handle multiple tasks efficiently.

Key Responsibilities:

• Greet and assist guests, visitors in a courteous and professional manner.
• Manage the reception area to ensure it is tidy, organized, and presentable at all times.
• Answer and direct incoming phone calls, emails, and other inquiries to the appropriate departments.
• Maintain an updated log of guests and appointments.
• Provide information to guests about the hotel’s services and policies.
• Address guest queries promptly or redirect them to the appropriate personnel.
• Support other administrative functions, including document filing and data entry.
• Assist with organizing events and hotel activities when required.
• A high school diploma or equivalent; a bachelor’s degree is a plus.
• Professional English level required; proficiency in Arabic is a plus.
• Minimum of 2 years of experience in a receptionist or front-desk role, preferably in a hospitality setting.
• Proficiency in Microsoft Office Suite (Word, Excel, PowerPoint, Outlook).
• Familiarity with phone systems and office equipment.
• Exceptional communication skills (written and verbal) in English and Arabic.
• Strong organizational skills and attention to detail.
• Ability to multitask and manage time effectively in a fast-paced environment.

Thank you for your interest in joining the BAAN Holding family. We look forward to reviewing your application.