Receptionist | alfanar Electric

This position exists to perform buildings of related administrative tasks efficiently, in timely manner and quality standards as per the defined policies and procedures to achieve departmental operational plans and developments.

Meeting Room Management:

• Oversee the scheduling and reservation of all meeting and conference rooms.
• Ensure proper preparation and setup for meetings and conferences.
• Monitor and manage meeting room availability and usage to optimize space allocation.

Administrative & Tenant Support:

• Act as the main point of contact for tenants and building occupants regarding meeting room use and building services.
• Provide administrative support as required, including assisting with inquiries, requests, and complaints.
• Respond promptly to requests from visitors and guests, keeping them informed of the status of their requisitions.

Complaint Management:

• Handle complaints received through phone, email, or other communication channels.
• Resolve issues in a timely and professional manner while ensuring tenant satisfaction.

Cross-Department Coordination:

• Collaborate with other divisions, departments, sections, and colleagues to ensure seamless service delivery to tenants, visitors, and guests.

Reception Procedures:

• Manage all reception procedures for the Head Office, ensuring a smooth and professional front desk operation.
• Register visitors’ information in the visitor log and issue access cards when necessary.
• Greet visitors and provide them with necessary access or instructions for their meetings.

Shipments:

• Oversee the sending and receiving of DHL shipments, ensuring accurate data entry and communication with recipients.
• Contact receivers and ensure prompt and accurate delivery of parcels.

HR Proficiency:

• Ability to obtain updated soft and technical skills related to the job.

Delivery:

• Perform the planned activities to meet the operational and development targets as per delivery schedules.
• Utilize resources effectively to achieve objectives within efficient cost and time.
• Provide a periodic report formatted by detailing the deviation and execution of planned tasks.

Problem-Solving:

• Solve any related problems arise and escalate any complex operational issues.

Quality:

• Ensure quality requirements to develop effective quality control and processes including specifications for products or processes or related activities.

Business Process Improvements:

• Coordinate well-defined written systems, policies, procedures, and seek automations opportunities as much as possible.

Compliance:

• Comply to related policy and procedures and work instructions.

Health, Safety, and Environment:

• Ensure compliance of relevant safety, quality, and environmental management procedures and controls within defined area of work activity to guarantee safety, legislative compliance, and delivery of high-quality products/services.

Alfanar is a Saudi company with an international presence, primarily engaged in the manufacturing and trading of a wide variety of low, medium, and high voltage electrical products, in addition to its portfolio of conventional and renewable energy solutions, oil and gas, water treatment, infrastructure, technical services, and digital solutions.

The hub of alfanar’s manufacturing operations is Medinet alfanar Alsinaiya, a 700,000 square-meter complex located in Riyadh. The complex houses an array of ultra-modern manufacturing facilities and laboratories equipped with state-of-the-art technologies and staffed with highly skilled professionals.

alfanar derives its success from its commitment to providing the highest quality standards to its customers, and the continuous development of its human capital, who alfanar considers its most valuable asset. With this in mind, alfanar promotes a proactive work environment where its employees are always valued, nurtured, and empowered to fuel their pride in being part of alfanar.

For more information about alfanar, please visit alfanar.com