Receptionist

Job Description


NMK Electronics, a Midwich Group company, stands at the forefront of the professional AV industry in the Middle East. With a strong presence across the region, NMK combines a premium portfolio of reputable brands, a dedicated and skilled team and a reputation built on trust and results that started in the 1980s.
Our expertise has earned us the confidence of top consultants, system integrators and end users. NMK has delivered a number of prominent local AV projects throughout the region, and with a mission to drive growth, this is an exciting time to join the team.

As a Receptionist, you will be the first point of contact for visitors and callers, playing a vital role in shaping the professional image and smooth operation of our office. This role requires a highly organised and detail-oriented individual who can manage multiple responsibilities while maintaining a welcoming and courteous demeanour.
You will demonstrate strong communication skills both face-to-face and over the phone alongside the ability to manage administrative tasks efficiently. Your collaborative attitude and ability to stay composed in a fast-paced environment will contribute directly to a positive office atmosphere and seamless daily operations.
Job Requirements

• Ensure the cleanliness, orderliness, and readiness of the reception area, training room, and meeting rooms in line with office protocols.
• Greet and assist visitors in a courteous manner, offering refreshments such as water, coffee, or tea.
• Answer and route telephone calls to the appropriate personnel efficiently.
• Receive, sort, and distribute incoming mail, documents, and packages.
• Maintain accurate records of official documents, including invoices and office expenses
• Manage physical and electronic filing systems and manually generate delivery notes for Sales and Customer Support teams.
• Coordinate and maintain schedules for meetings, conferences, and events; handle attendee registration upon request.
• Provide general administrative support across departments as needed.
• Process staff reimbursements and create Service Request Entries (SREs) within ERP systems.
• Report facility-related issues (e.g., water leaks, equipment failures) and coordinate timely maintenance and repairs.
• Monitor and replenish office supplies, pantry items, and drinking water stock.
• Arrange travel logistics, including booking tickets, accommodation, and transportation.
• Manage petty cash disbursements and assist in compiling monthly expense reports for the Finance team.
• Track and manage office assets, including keys, stationery, and shared equipment; issue reminders for critical tasks and deadlines.
• Adopt a welcoming and professional office environment for all employees and visitors.
  
  

Job Responsibilities

• Diploma in related field or equivalent experience
• Excellent communication, interpersonal, and negotiation skills.
• Organised and able to prioritise tasks
• Good verbal and written English communication
• Team player