Quality Supervisor

ALPLA Group


Date: 1 week ago
City: Dammam
Contract type: Full time
What You Will Enjoy Doing

Customer Service

  • Responsible for the handling of all customer complaints
  • Implements and executes analysis via professional problem solving tools
  • Follows up on corrective and preventive actions incl. submission to the customer
  • Prepares the monthly customer complain reports

Quality Assurance & Control

  • Supervises quality assurance/control process from incoming to finished goods
  • Supervises of QA/QC core functions: measure, record and report dimensional, functional and visual attributes as per specified requirements
  • Monitors data analysis and control (TIG/CAQ)
  • Creates and manages quality relevant specifications such as inspection plans, specifications, drawings and packaging instructions including its review
  • Assist to maintain customer approved color samples for each SKU
  • Defines internal specification limits in collaboration with production department
  • Coordinates with the related departments trials and evaluations
  • Responsible for the handling of all internal complaints (Non conformity records = NCR)
  • Supervises of outsourced testing and calibration activities
  • Prepare reporting in the customer complains handling tool (CCH tool)
  • Maintaining all Lab. Equipment in original working conditions.

Safety Awareness

  • Active implementation of safety concept in compliance the local regulations

People management

  • Executes quality meetings
  • Plans, directs and assigns duties of quality personnel
  • Ensures efficient communication (internal and external)
  • Prepares shift schedules via maintaining a skill level balance on all shifts
  • Assesses training needs of staff and ensures execution of training
  • Prepares the monthly Quality Performance report “KPI”
  • Reports the QA Key figures in eMis for monthly closing
  • Representation of Q team during operation meeting incl. relevant KPI updates

What makes you great

Education/ Professional Qualifications

  • Bachelor degree in Engineering or Chemistry field with quality background
  • Further qualifications/certifications in the quality field are considered a plus

Experience

  • Experience in plastics blow molding or injection molding
  • 3 or more years of hands-on experience in a similar position
  • 3 or more years' experience in a management position in quality, preferably within plastics industry
  • Experience in quality lab equipment handling, chemical measurements etc.
  • Experience in assisting quality system audits and reports as well as the needed actions to meet the audited targets
  • Usage of statistical analyzes

Qualifications/ Skills/

Personal Competencies

  • Very good knowledge in MS office (Excel, Word, Power Point)
  • Excellent analytical, numerical and statistical
  • Strong supervision skills and ability to motivate people
  • Must have a strong personality and quality oriented mindset
  • Excellent communication skills in verbal and written English
  • Ability to work as part of a team
  • Bend and stand in difficult positions up to 12 hours
  • High level of energy
  • Flexibility
  • It is required to act in a safe and environmentally responsible manner at all times by adhering to all ALPLA policies and procedures and Safety Standards
  • Fit to company culture in terms of punctuality, attitude, responsibility, department integration, personnel respect, strictness, accuracy and H&S standards

What you can expect working with us

  • A modern, familiar and international working environment in a stable and continuously growing company
  • Be part of a young and dynamic team
  • Possibility of working independently in a defined area of responsibilities

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