Quality Coordinator, Medium Voltage | alfanar Electric

To support the handling and tracking of Non-Conformance Reports (NCRs) by entering data, updating records, and coordinating with relevant teams to ensure proper documentation and timely follow-up in line with quality procedures.

NCR Coordination

• Receive and log all incoming NCRs in the designated tracking system.
• Review NCR entries for completeness and accuracy before submission.
• Route NCRs to appropriate departments or personnel for investigation and follow-up.
• Monitor the status of open NCRs and follow up to support timely resolution.
• Assist in confirming that resolution steps and documentation are complete prior to closure.

Documentation and Data Management

• Maintain accurate and up-to-date records of all NCRs, including status, actions taken, and closure details.
• Upload supporting documents and ensure consistent filing of investigation reports, approvals, and corrective actions.
• Update logs and systems promptly to reflect changes in NCR status or ownership.
• Retrieve documentation as needed to support internal and external audits.

Reporting and Communication

• Prepare summary reports and dashboards on NCR volumes, status, and trends for internal stakeholders.
• Communicate with responsible teams to gather missing information or clarify discrepancies.
• Escalate delayed or recurring issues to the Quality Manager as appropriate.

HR Proficiency:

• Ability to obtain updated soft and technical skills related to the job
• To have a vision and a plan for the career path and how to achieve it.

Delivery:

• Perform the planned activities to meet the operational and development targets as per delivery schedules.
• Utilize resources effectively to achieve objectives within efficient cost and time.
• Provide a periodic report formatted by detailing the deviation and execution of planned tasks.

Problem-Solving:

• Solve any related problems arise and escalate any complex operational issues.

Quality:
Ensure quality requirements to develop effective quality control and processes including specifications for products or processes or related activities.
Business Process Improvements:

• Coordinate well-defined written systems, policies, procedures, and seek automations opportunities as much as possible.

Compliance:

• Comply to related policy and procedures and work instructions.

Health, Safety, and Environment:

• Ensure compliance of relevant safety, quality, and environmental management procedures and controls within defined area of work activity to guarantee safety, legislative compliance, and delivery of high-quality products/services.

Alfanar is a Saudi company with an international presence, primarily engaged in the manufacturing and trading of a wide variety of low, medium, and high voltage electrical products, in addition to its portfolio of conventional and renewable energy solutions, oil and gas, water treatment, infrastructure, technical services, and digital solutions.

The hub of alfanar’s manufacturing operations is Medinet alfanar Alsinaiya, a 700,000 square-meter complex located in Riyadh. The complex houses an array of ultra-modern manufacturing facilities and laboratories equipped with state-of-the-art technologies and staffed with highly skilled professionals.

alfanar derives its success from its commitment to providing the highest quality standards to its customers, and the continuous development of its human capital, who alfanar considers its most valuable asset. With this in mind, alfanar promotes a proactive work environment where its employees are always valued, nurtured, and empowered to fuel their pride in being part of alfanar.

For more information about alfanar, please visit alfanar.com