Quality Compliance Audit Manager

Role Purpose:

Manage a team of Internal Quality Auditors. Plan, schedule, and conduct Quality Management System Audits. Review and prepare audit checklists as applicable. Check and Review Audit Report and Non-conformity Report. Lead Root Cause Analysis and Investigations for quality issues and ensure appropriate corrective is taken. Lead / drive analysis of audit findings for identifying leading or lagging trends to identify improvement opportunities. Develop training modules and conduct trainings. Lead/drive continuous improvement programs.

• Develop Annual Audit Calendar per established Quality Management System (QMS) requirements.
• Monitor the audit cycle programme to ensure it remains effective and up to date.
• Manage a team of Internal Quality Auditors and assign Qualified auditors and ensure effectiveness of audit process.
• Be accountable for planning, scheduling and conducting periodic QMS audits to verify the compliance and identify the areas of improvement in existing processes.
• Review / update existing checklist or create new audit checklist as applicable.
• Conduct opening meeting and closing meeting with auditee team.
• Report to Head of Quality & Excellence on the outcome of the audits and recommend appropriate changes as applicable.
• Review / produce audit summary and audit reports for each audit undertaken.
• Review / prepare Non-conformity Report and ensuring all non-conformities are listed on the appropriate non-conformities log and corrective actions are assigned to the respective parties. Be accountable for the closure and follow-up of NCRs.
• Ensure the follow up audit are conducted for verifying the effectiveness of the Corrective Action as applicable.
• Conduct trend analysis of audit findings to address deficiencies and identify appropriate corrective actions.
• Lead and drive continuous knowledge programs for QMS requirements, procedures, recommended best practices, tools, techniques and performance standards.
• Compile a report for the management review meetings with respect to ISO certification and performance of established QMS.
• Identify areas requiring training and ensure gaps are completely filled within given time frame.
• Develop training modules and conduct trainings for awareness on established QMS.
• Develop and update Quality standards and procedures.

Experience, Knowledge and Skill:

• 12+ years’ proven experience in auditing including 6+ years in a reputed Engineering and Construction organization.
• Extensive knowledge and skills in conducting Audits, Root Cause Analysis and Investigation.
• Strong Experience in establishing and reviewing QMS processes, procedures and guidelines.
• Experience in leading implementation of continuous improvement projects.
• Experience in developing training modules and conduct trainings.
• In-depth knowledge of ISO Standards such as ISO 9001, ISO 14001, ISO 45001 etc.
• Possess strong analytical and problem-solving abilities.
• Organized, disciplined, able to perform under pressure and manage multiple priorities and parallel tasks.
• Demonstrated skills in management and leading a team of auditors.
• Exceptional interpersonal and communication skills, including oral, written, facilitation, mediation, collaboration, and presentation skills.

Qualifications:

• Bachelor's Degree in Engineering or Science
• Lead Auditor certification for ISO 9001:2015
• Six Sigma certification is preferable
• ISO 14001:2015 and ISO 45001:2018 certification is a plus
• Certified Quality Manager or Engineer certification is a plus