Quality Assurance Officer

Independent Food Company


Date: 2 weeks ago
City: Riyadh
Contract type: Full time
We are currently looking for a Quality Assurance Officer based in Saudi Arabia to support our growing operations and franchise partners across the Kingdom and the GCC. This role plays a vital part in ensuring that suppliers, restaurant operations, and franchise outlets consistently meet our food safety, quality, and operational excellence standards.

Key Responsibilities

  • Conduct routine and unannounced Quality Assurance Audits across stores and central kitchens in KSA and GCC.
  • Ensure compliance with local and international food safety regulations (e.g., SFDA, HACCP, ISO).
  • Deliver training sessions for operations and franchise partners on hygiene, food safety, and quality protocols.
  • Monitor and evaluate Quality Control procedures, ensuring alignment with company SOPs.
  • Liaise with suppliers to assess and enhance product quality and safety standards.
  • Address customer feedback trends, conduct root cause analysis, and support operations teams in implementing corrective actions.
  • Maintain detailed records and reports for all audits, corrective actions, and training sessions.
  • Support the franchise development team by evaluating potential partners from a compliance standpoint.

Requirements

  • Minimum of 3 years' experience in Quality Assurance, Compliance, or Food Safety within the F&B, Restaurant, or Food Production sector.
  • Experience conducting internal/external audits and working with regulatory bodies.
  • Knowledge of SFDA regulations, HACCP, ISO 22000, and local food safety standards in KSA.
  • Strong communication and interpersonal skills to engage and train cross-functional teams.
  • Willingness to travel across regions to support operations and franchise outlets.

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