Quality Assurance Officer

We are seeking a highly detailed-oriented, motivated and organized individual to join our team as a Quality Assurance Officer. The ideal candidate will have strong writing and editing skills and experience in writing organizational standard operating procedures for all department.

• Developing and updating SOPs in alignment with organizational goals , Analyse data and feedback to identify trends, strengths, and areas for improvement


• Create, review, and update SOPs to reflect current processes, technological advancements, and industry trends on a need basis.


• Ensure that SOPs are accurate, clear, and aligned with the organization standards and values.


• Process Analysis and Improvement & align with regulatory law and compliances.


• Ensure that all stakeholders have access to the most up-to-date SOPs


• Ensure that SOPs are keep getting updated with industry standards, client requirements, and relevant regulations. Conduct regular audits to assess the effectiveness and compliance of SOPs.


• Collaborates with cross-functional teams to identify process improvement opportunities and recommend changes to enhance efficiency and effectiveness..


• Gathers information from staff members currently doing processes across the organization and recommends shared practices that consider the varied staff needs and provide consistency across the organization.


• Evaluates the benefits and drawbacks of industry-specific SOPs. Integrates best practices into the design, implementation and evaluation of organizational SOPs.


• Works closely with our staff and Senior Leadership Team to understand our business processes & make SOP accordingly


• Leads in designing industry-wide standard operating procedures. Plays a role in evaluating the efficiency of SOPs in business operations.


• Ensures that SOPs are written in a user-friendly format and provide clear guidance to team members and Writes clear and concise SOPs that will guide staff team members in their day-to-day operations.


• Collect feedback from various teams and stakeholders to identify areas for improvement in existing SOPs. Drive continuous improvement initiatives to enhance operational effectiveness.


• Make regular audit within team to follow process.

Skills & Qulaification:

• Excellent writing, editing, and communication skills. Strong attention to detail and the ability to simplify complex processes.


• Excellent communication and interpersonal skills, with the ability to collaborate effectively with cross-functional teams.


• Knoweldge about Regulatory compliances


• Change Mnaagement, Problem solving , Process Improvement,


• Minimum 5-6 years Expeirence , Understanding of process documentation and standards.


• Familiarity with Microsoft Office environment


• English & Arabic language Must


• Gragudate & post graduate