Quality Assurance Analyst - KYC/Background Screening

Corporate Research and Investigations Limited, "CRI Group" since 1990, a global provider of Investigative Research, Forensic Accounting, Counter Fraud and Counter Corruption, Integrity Due Diligence Investigations, Background Investigations and specializing in Third-Party Risk Management and Screening, providing additional support to Corporate Governance and Compliance Solutions. CRI Group is incorporated, Licensed and insured with the largest operational capabilities in the world's respected financial regulatory authorities, specifically Dubai International Financial Centre-DIFC, Licensed as Regional Headquarters KSA with Ministry of Investment Saudi Arabia and Qatar Financial Centre-QFC; CRI Group safeguards businesses by establishing legal compliance, economic viability, and integrity levels of outside partners, suppliers and customers seeking to affiliate with your business. CRI Group maintains strategically located regional offices in the UAE, Pakistan, Qatar, Turkey, Saudi Arabia, Singapore, Malaysia, the USA and the United Kingdom, with another well-established and well-connected network of operatives, local agents and researchers to undertake clients' investigative research, public record research and human resources inquiries across the regions.

Position Overview

We seek a highly detail-oriented and proactive Quality Assurance (QA) Professional to join our dynamic Investigations team in Dubai. The QA Professional will be critical in validating background investigation reports and due diligence deliverables to ensure accuracy, integrity, and compliance with international standards, client expectations, and regulatory frameworks.

Key Responsibilities

• Review and validate investigation reports (background screening, reputational inquiries, source findings).
• Cross-check data against the scope of work, client requirements, and QA templates.
• Ensure compliance with PDPL, GDPR, and CRI Group internal QA standards.
• Evaluate the completeness, credibility, and relevance of documentation and findings.
• Flag inconsistencies, inaccuracies, and procedural gaps for correction.
• Collaborate closely with investigative analysts, team leads, and project managers.
• Support onboarding and QA coaching of junior analysts.
• Assist with implementing automation improvements for QA workflow.
• Provide weekly quality performance metrics and reporting insights.
  
  

Qualifications & Skills

• Bachelor’s degree in criminology, Business, Law, Compliance, or related discipline.
• Minimum 2–3 years of experience in background screening, due diligence, or risk/compliance roles.
• Strong attention to detail and process orientation.
• Familiarity with open-source intelligence (OSINT), reputational analysis, and investigative verification techniques.
• High proficiency in written English and report editing.
• Working knowledge of data privacy standards (GDPR, PDPL, etc.).
• Ability to manage tight deadlines and multiple client engagements.
  
  

What We Offer

• Competitive salary and performance-based incentives.
• Growth opportunities within a global investigative risk advisory firm.
• Exposure to multinational client portfolios, including public and private sector leaders.
• Professional development support and certification pathways.
  
  

Ready to Join a Mission-Driven Team?

If you're passionate about quality, integrity, and the role of investigations in safeguarding trust, we'd love to hear from you.