PSG Engineer
Saudi Xerox
Date: 9 hours ago
City: Jeddah
Contract type: Full time
Role Purpose
To install, maintain and repair Xerox PSG and multifunction office printers, copiers and scanners products, with high optimum level, cost effectiveness, & with minimum down time as possible.
Job Accountabilities & Activities
Bachelor’s degree in Electronics or Electrical or Mechatronics or equivalent.
Required Years Of Experience
Office automation background & equivalent experience of at least 2 years in similar field.
To install, maintain and repair Xerox PSG and multifunction office printers, copiers and scanners products, with high optimum level, cost effectiveness, & with minimum down time as possible.
Job Accountabilities & Activities
- Assist in customer education in operating the machine correctly, replacing consumables, getting the meter read, & how to place a service call.
- Guide and develop the PSG Operators skills for Graphic Printing and production Printing.
- Focus and arrangement to have reliability of continuous operation of PSG Printers with minimum possible breakdowns.
- Generate sales leads.
- Generate contract leads.
- Always comply with the communication directions from the work controller.
- Close the breakdown service calls and to achieve target response time.
- Reports all the service documents in a timely and with accurate data.
- Achieve optimum satisfaction for quality of Graphic Printing and production Printing for PSG Customers.
- Demonstrate the correct procedure to reach SXL service and related work area.
- Good training (do’s & don’ts) for Xerox Product Operation and functions to achieve best quality prints.
- Assist other engineers as and when needed or directed by Manager or Work Controller.
- To display total commitment and achieve total customer satisfaction of the highest level in a professional manner.
- To totally understand customer needs and Graphic Printing and production Printing requirements and accordingly provide quality service, solutions, and assistance .
Bachelor’s degree in Electronics or Electrical or Mechatronics or equivalent.
Required Years Of Experience
Office automation background & equivalent experience of at least 2 years in similar field.
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