PSG Engineer

To install, maintain and repair Xerox PSG and multifunction office printers, copiers and scanners products, with high optimum level, cost effectiveness, & with minimum down time as possible.

- Assist in customer education in operating the machine correctly, replacing consumables, getting the meter read, & how to place a service call.- Guide and develop the PSG Operators skills for Graphic Printing and production Printing. - Focus and arrangement to have reliability of continuous operation of PSG Printers with minimum possible breakdowns.- Generate sales leads.- Generate contract leads.- Always comply with the communication directions from the work controller. -Close the breakdown service calls and to achieve target response time. - Reports all the service documents in a timely and with accurate data. - Achieve optimum satisfaction for quality of Graphic Printing and production Printing for PSG Customers. - Demonstrate the correct procedure to reach SXL service and related work area. - Good training (do’s & don’ts) for Xerox Product Operation and functions to achieve best quality prints. - Assist other engineers as and when needed or directed by Manager or Work Controller.- To display total commitment and achieve total customer satisfaction of the highest level in a professional manner.- To totally understand customer needs and Graphic Printing and production Printing requirements and accordingly provide quality service, solutions, and assistance .

Bachelor’s degree in Electronics or Electrical or Mechatronics or equivalent.

Office automation background & equivalent experience of at least 2 years in similar field.