Property Management Officer

Responsibilities

• Act as the primary point of contact for tenants, addressing inquiries, complaints, and service requests.
• Coordinate tenant move-ins and move-outs, ensuring proper documentation and property readiness.
• Assist in lease administration, including renewals, amendments, and tracking tenant compliance with lease terms.
• Conduct routine property inspections to ensure maintenance and cleanliness standards are met.
• Report and follow up on maintenance issues with vendors or internal teams.
• Monitor the performance of service providers, ensuring timely completion of tasks.
• Assist in the preparation of budgets, expense tracking, and financial reports.
• Follow up on rent collections and manage delinquent accounts under the guidance of the supervisor.
• Maintain accurate records of invoices, payments, and tenant transactions.
• Assist in sourcing and managing vendors for maintenance, repairs, and other property-related services.
• Ensure service agreements are in place and comply with company policies.
• Monitor vendor performance and escalate issues to management when necessary.
• Assist in sourcing and managing vendors for maintenance, repairs, and other property-related services.
• Ensure service agreements are in place and comply with company policies.
• Monitor vendor performance and escalate issues to management when necessary.
• Ensure properties comply with local regulations and company policies.
• Maintain proper documentation, including tenant files, property records, and inspection reports.
• Prepare regular operational and financial reports for the management team.
• Maintain accurate property management databases and systems.
• Schedule and coordinate meetings with tenants, vendors, and internal teams.
• Support the property management team with general administrative duties.

Requirements

Bachelor’s degree in Business Administration, or a related field.

Minimum of 2 years of experience in property management.

• Basic knowledge of property management principles and practices.
• Strong organizational and multitasking skills.
• Proficiency in Microsoft Office .
• Excellent communication and interpersonal skills for dealing with tenants and vendors.
• Financial awareness, including budgeting and expense tracking.
• Attention to detail and problem-solving skills.
• Ability to work independently and as part of a team.
• Strong time management skills and ability to prioritize tasks.
• A proactive approach to identifying and resolving issues.