Principal Territory Specialist - Neuro, Spine, and ENT - Western Region
Stryker
Date: 1 week ago
City: Riyadh
Contract type: Full time
What you will do:
- Establish and develop relationships with current and potential customers within the assigned area of responsibility, ensuring continuity and growth.
- Identify the appropriate contacts and initiate meaningful connections.
- Build reliable projections and forecasts.
- Monitor trends, competitors, product developments, and legal regulations within the area of responsibility and report relevant updates to management.
- Proactively offer solutions to customers and partners.
- Plan, execute, and report customer or partner visits and product demonstrations in line with business objectives and customer needs.
- Evaluate requests for proposals from customers and partners within the area of responsibility and prepare a comprehensive list of materials tailored to their requirements.
- Translate strategy into actionable plans independently, with clear awareness of daily, weekly, and monthly goals. Demonstrate a basic understanding of how the function integrates within the broader business unit.
- Inform customers about available purchasing methods (e.g., tender, leasing, intermediate or external purchase), collaborate with the tender department on selected projects, and support their completion and reporting.
- Track material delivery schedules within the area of responsibility and communicate relevant updates to customers.
- Oversee the delivery and installation of materials and provide user training post-sale. Facilitate billing processes and coordinate with Finance and Accounting to ensure timely collection of payments.
- Communicate customer feedback, including complaints, to the Quality Management Representative and management. Evaluate feedback, take appropriate actions within the area of responsibility, and ensure effective communication with relevant stakeholders.
- Prepare materials for congresses and demonstrations, ensure proper usage, and return them to storage in a clean and undamaged condition.
- Communicate scientific support needs and plans to the marketing department and support their execution in assigned regions.
- Provide assistance to the logistics team when required.
- Use data and financial insights to anticipate issues and make informed decisions.
- Demonstrate solid business skills, with support available depending on the complexity of the project.
- Regularly search for new business opportunities across multiple product lines.
- Bachelor’s degree in business, medical, or a related field.
- 5-8 years of relevant experience in medical device sales, particularly in a clinical or operating room setting.
- Experience in Neuro, Spine, ENT, power tools, or ultrasonic devices is highly desirable.
- Fluency in Arabic and good command of English.
- Strong knowledge of sales techniques, marketing strategies, and product demonstration skills.
- Valid KSA driving license.
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