Planning & Follow-up Senior Specialist

Zakat, Tax and Customs Authority


Date: 13 hours ago
City: Riyadh
Contract type: Full time
JOB PURPOSE:

Jobholders at this level are capable of operating with minimal supervision. They work within guidelines and procedures in order to prepare more complex, specialized or ad-hoc reports in their related field. They contribute to the completion of milestones or operational targets within the assigned functional area.

JOB QUALIFICATIONS AND REQUIREMENTS:


  • Bachelor’s degree in Business Administration or equivalent is required
  • A minimum of 2 years of relevant experience


ROLES AND RESPONSIBILITIES:


  • Collect needed data and conduct proper analysis in order to develop detailed reports highlighting proposed Governor Office strategy
  • Communicate Governor Office approved strategic objectives and priorities to concerned internal stakeholders and develop departmental annual operating plans and strategy accordingly
  • Collect departmental strategic, operational and budgetary plans in line with the Governor Office’s set strategic priorities, consolidate plans and coordinate with Strategy and Development sector to seek management approval
  • Develop KPIs and targets for Governor Office ensuring alignment with ZATCA’s strategic objectives
  • Ensure proper implementation of ZATCA’s approved operational plans and support internal Governor Office departments in identifying and resolving challenges in collaboration with relevant internal stakeholders
  • Coordinate the implementation of cross-organizational activities and initiatives ensuring Governor Office’s adherence and compliance to organizational mandates and escalate discrepancies when needed
  • Coordinate with Strategy and Development sector and act as a focal point for business processes’ update ensuring alignment with ZATCA’s guidelines, templates and strategic objectives
  • Follow-up on the project management activities of the Governor Office and develop status update reports
  • Draft recommended action plans based on meetings’ outcomes, communicate it with relevant stakeholders and follow-up on implementation of key decisions
  • Provide regular updates to the Governor on decisions’ implementation progress and on special project status
  • Coordinate requests received from internal stakeholders across functions, address requirements and report on status ensuring fulfilment in a timely and accurate manner
  • Follow all relevant policies, processes and standard operating procedures so that work is carried out in a controlled and consistent manner
  • Help in solving escalated problems and provide needed support for junior team to ensure work is carried out in an efficient manner
  • Escalate complex problems to the relevant person to ensure cases/issues are closed properly
  • Perform other duties as requested
  • Train junior staff on the different job activities to ensure transfer of know-how, when applicable
  • Provide clear direction, prioritize tasks, assign and delegate responsibility, and monitor the workflow of subordinates/ junior staff
  • Support junior staff or direct reports in order to execute their duties according to set policies and processes

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