OPERATIONS MANAGER

Xad Technologies


Date: 12 hours ago
City: Riyadh
Contract type: Full time
Telecom Operations:

  • Lead the planning, execution, and monitoring of telecom projects (Huawei, Nokia, Ericsson).
  • Ensure timely integration, commissioning, and acceptance of telecom sites.
  • Manage multi-vendor telecom environments, ensuring SLAs and KPIs are met.
  • Supervise and track site progress, telecom rollout schedules, and ensure quality standards are met.
  • Vendor and Subcontractor Management:
  • Develop and maintain strong vendor relationships with Huawei, Nokia, and Ericsson partners.
  • Oversee subcontractor performance and compliance.
  • Negotiate contracts and monitor vendor deliverables and timelines.
  • Ensure alignment between vendor services and project needs.


Administration & Reporting:

  • Maintain documentation related to project status, staff performance, and vendor activity.
  • Coordinate with HR and Finance for manpower, iqama, visa, and fund-related issues.
  • Submit timely reports to senior management on operational performance and challenges.
  • Liaise with internal departments to ensure smooth operational support.


Team & Stakeholder Management:

  • Lead cross-functional teams to ensure project alignment with business objectives.
  • Coordinate between project teams, site engineers, PMs, and clients.
  • Participate in monthly and quarterly review meetings with clients and management.


Compliance & Legal:

  • Ensure compliance with KSA labor laws and telecom regulatory requirements.
  • Monitor legal stay of expatriate employees (Iqama, Muqeem, Qiwa processing).
  • Support HR in resolving employee grievances and onboarding processes.


Qualifications & Experience:

  • Bachelors degree in Telecom Engineering, Business Administration, or a related field.
  • Minimum 710 years of experience in telecom operations (Huawei, Nokia, Ericsson).
  • Prior experience in managing telecom rollout projects in KSA is mandatory.
  • Strong knowledge of local labor law, vendor management, and project documentation.

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