Operations Manager

Radisson Hotel Group


Date: 3 days ago
City: Jeddah
Contract type: Full time
About the Role:

We are seeking a highly skilled and motivated Operations Manager to join our team at our 5-star hotel. The ideal candidate will oversee daily hotel operations, ensuring seamless guest experiences, operational efficiency, and excellence across all departments.

Key Responsibilities:


  • Oversee and coordinate all aspects of hotel operations, including front office, housekeeping, food and beverage, and other departments.
  • Lead and motivate department heads to deliver exceptional guest service and achieve operational goals.
  • Develop and implement operational strategies to improve efficiency and quality.
  • Ensure compliance with hotel policies, brand standards, and relevant regulations.
  • Monitor and manage budgets, ensuring cost-effectiveness while maintaining high-quality standards.
  • Analyze guest feedback and implement improvements to enhance the overall guest experience.
  • Collaborate with the Food and Beverage team to optimize offerings and ensure exceptional dining experiences.
  • Foster a positive work environment and support staff development through training and mentorship.


Qualifications and Experience:


  • Bachelor's degree in Hospitality Management or a related field.
  • 3-5 years of experience as an Operations Manager in a 5-star hotel.
  • Strong background in the Food and Beverage department is essential.
  • Fluent in English and Arabic (both written and spoken).
  • Excellent leadership, communication, and problem-solving skills.
  • Proven ability to manage multiple priorities in a fast-paced environment.


What We Offer:


  • Competitive salary and benefits package.
  • Opportunities for career growth and development within a leading luxury hospitality group.
  • A dynamic and supportive work environment.


Skills

Fluent in English

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