Operations Manager
Vanderlande
Date: 3 weeks ago
City: Dammam
Contract type: Full time
Job Title
Operations Manager
Job Description
Function
Operations Manager
Reports to
Senior Operations & Maintenance Manager (SCM)
Direct Reports
Process Engineer, BHS Operation Technical Support, BHS Operations Technician HLC/PLC.
Job Purpose Statement
Day Time
Differentiator
Operations Manager
Job Description
Function
Operations Manager
Reports to
Senior Operations & Maintenance Manager (SCM)
Direct Reports
Process Engineer, BHS Operation Technical Support, BHS Operations Technician HLC/PLC.
Job Purpose Statement
- General management of service contract and Operational activity Personnel, Operations, Quality and maintain operations KPIs as specified in the contract.
- Contact person towards the client for all operational issues and technical issues.
- Development and further professionalization of the site-based service team
- Management for the baggage handling system and client relationship management, as specified in the contract.
- Building and maintaining relationships with key decision makers.
- Direct streamlined communication with the client to ensure maximum synergy between different operations functions of the airport facility and the automated baggage handling system.
- Having direct contact with client management to create prospects.
- Higher level technical/business education. (Master/bachelor’s degree)
- Have electrical and mechanical knowledge (high technical education)
- Experience in management / team leader function.
- Team builder and motivator.
- Excellent interpersonal and communication skills (in English and Arabic).
- Proper communication capabilities.
- Site representative of Vanderlande Industries and client focal point of contact.
- More than 8 years (international) service management experience.
- Background in automated handling systems, goods industry and/or system integration businesses.
- Strong customer focus and services-oriented mindset.
- Residing locally or willing to relocate to Dammam (KSA).
- Business functions focused and entrepreneurship mindset.
- Customers service contract – personnel, operations, quality, and finance.
- Final responsibility for performance of operations on site specific.
- Budget controller for site business related functions.
- Client focal point of contact and Site representative of Vanderlande Industries.
- Manage the Operations crew.
- Identifying, locating, and assessing improvement opportunities.
- Coordinate with stakeholders at the airport.
- Prepare and implement service contract.
- Management of site base team and service contract staff, operations, quality.
- Problems solving and trouble shooting.
- Continuous improvement of system performance.
- Frequent management meeting with the client.
- Communication with the client and relationship management.
- Co-ordinating with the client and airport stakeholders.
- Cost control and warranty management.
- Co-ordination and focal point of contact with subcontractors.
- Control and improve operation process.
- Coordination during big incidents.
- Prepare weekly and monthly reports concerning problems and incidents.
- Responsible for health, safety, and environment on site.
Day Time
Differentiator
- Manages group, Performing a variety of multidisciplinary activities.
- Methodical development of new ways of working, new tooling and competencies of the department and the site team.
- Tuning of interdepartmental processes is decisive thinking outside of the box.
- Realization and implementation of process improvements.
How to apply
To apply for this job you need to authorize on our website. If you don't have an account yet, please register.
Post a resumeSimilar jobs
Logistic Coordinator: Dammam 2nd Industrial City
NOV,
Dammam
20 hours ago
Job Summary JOB DESCRIPTION Launch Inquiries to Freight ForwardersCarry out Freight Forwarder qualification process.Coordination of commercial / contractual clarifications.Process shipping documents to Obtain SABER approval Ensure smooth movement of goods from manufacturing locations to the sites as required.Review Transportation Documents prepared by Vendors / Freight Forwarders.Coordinate with Customs Authorities for clearance of goods. Good experience in handling Oversized Dimensional cargo...
Field Service Technician
Flowserve Corporation,
Dammam
1 day ago
Flowserve is a world-leading manufacturer and aftermarket service provider of comprehensive flow control systems. Join a company whose people are committed to building a more sustainable future to make the world better for everyone. With 16,000+ employees in 50+ countries, we combine our global reach with local presence. Our team challenges themselves to approach each situation with ingenuity and creativity...
Store Keeper
Rashed Abdul Rahman Al Rashed & Sons Group - RAR,
Dammam
1 week ago
IndustryConstruction / Cement / MetalsFunctional AreaManufacturingTotal Position1Job TypeFull Time/PermanentJob Location:Dammam, Saudi ArabiaCareer LevelEntry LevelMinimum Experience1 YearWork PermitSaudi ArabiaApply ByNov 1, 2024Posted OnOct 13, 2024Ob BriefWe are looking for a responsible Store Keeper to manage our inventory and warehouse operations. The ideal candidate will have a strong attention to detail, organizational skills, and the ability to maintain accurate records. This role...
