OPD Assistant

Not just a job, but a career Yokogawa, award winner for ‘Best Asset Monitoring Technology’ and ‘Best Digital Twin Technology’ at the HP Awards, is a leading provider of industrial automation, test and measurement, information systems and industrial services in several industries Our aim is to shape a better future for our planet through supporting the energy transition, (bio)technology, artificial intelligence, industrial cybersecurity, etc. We are committed to the United Nations sustainable development goals by utilizing our ability to measure and connect About the Team
Our 18,000 employees work in over 60 countries with one corporate mission, to "co-innovate tomorrow". We are looking for dynamic colleagues who share our passion for technology and care for our planet. In return, we offer you great career opportunities to grow yourself in a truly global culture where respect, value creation, collaboration, integrity, and gratitude are highly valued and exhibited in everything we do Key Responsibilities & Accountabilities

• Providing Customer Support Service
• Process orders according to department guidelines and policies
• Maintain customer purchase order records.
• Effectively engage with inter-company departments
• Meet quality, productivity, turnaround time, and other expectations.
• Review all selections and options and ensure PO is accurate.
• Identifying back order/ out of stock items, must have attention to detail to ensure accuracy of each order pulled.
• Timely Update of OI Master Sheet
• Prepare Purchase Request
• Prepare Delivery Notes & Shipping Documents
• Prepare Invoicing Request
• Handling Unfulfilled Orders
• Update AR Sheet
• AR Follow-up with customers
• Follow-up for GR/SES with customers
• AR Collection to achieve DSO target
• Support Backlog Update
• Maintain OH Folders in Server
• Schedule Customer Order Delivery
• Resolve Queries Related to Order Handling
• Support to Meet Dept. KPI related to Order Handling
• Monitoring and Recording of Inbound/Outbound Materials
• Timely Update of Material ETA/ETD to Projects team
• Resolve Customer & Dept. Queries Related to Order Handling
• Manage Special Business Process

Education

• Diploma/degree or equivalent.
• 3 Years of experience in office administrative support
• Good knowledge in Microsoft Office Power Point, Word, Excel, and Outlook

Competencies & Skills

• Team player
• Knowledge and understanding of organizational policy and procedures
• Time Management and well organized
• Ability to work under pressure
• Problem Solving
• Effective Communication skills
• Excellent interpersonal skills
• Computer skills

Yokogawa is an Equal Opportunity Employer. Yokogawa wants a diverse, equitable and inclusive culture. We will actively recruit, develop, and promote people from a variety of backgrounds who differ in terms of experience, knowledge, thinking styles, perspective, cultural background, and socioeconomic status. We will not discriminate based on race, skin color, age, sex, gender identity and expression, sexual orientation, religion, belief, political opinion, nationality, ethnicity, place of origin, disability, family relations or any other circumstances. Yokogawa values differences and enables everyone to belong, contribute, succeed, and demonstrate their full potential Are you being referred to one of our roles? If so, ask your connection at Yokogawa
about our Employee Referral process!