OFR Specialist

Would you like to be part of the most international company in the world? A company operating in more than 220 countries worldwide and has been pioneering cross-border express shipping since 1969. Would you like to be part of a business that connects people across the globe and want to make a difference? Then waste no time and join our amazing team at DHL Group. DHL Global Forwarding, Freight (DGFF) is the Group's air, ocean, and road freight specialist. We offer standardized transport as well as highly specialized end-to-end solutions to customers in a wide range of industries globally.

Who moves mountains even across oceans? You do. DHL Global Forwarding has an opening for a OFR Specialist in Jeddah, Saudi Arabia.

Join us in connecting people and improving lives!

In this OFR Specialist position

• Execute OFR Ops/CS plans and processes to provide ocean freight services for internal and external customers
• Assess and interpret to provide requirements of freight control center, and to support and provide operations team with the required details, information and instructions for operational performance
• Implement freight administration in providing allocation and reservations of freight on planned line haul
• Participate to develop and execute plans for ocean freight products in areas such as perishables, pharmaceutical, aviation, etc.
• Develop opportunities to expand business with new clients and continuously improve in-house customer services
• Maintain close business relationship with existing clients, conduct customer visits and achieve a desired level of customer retention
• Track account performances and provide monthly reports to management
• Execute pricing strategy and respond to pricing enquiries in an efficient and competitive manner
• Conduct day-to-day shipment documentation for freight forwarding, assist in development of shipping tenders and ensure on-time submission on relevant documents
• Identify opportunities to enhance ocean freight productivity, and efficient resource allocation and utilization
• Analyze and provide input for processes and design systems to enhance service quality
• Study and resolve issues in day-to-day delivery and implement practices for OFR Ops/CS focusing on increasing effectiveness and efficiency
  
  
  

In area of OFR product:

• Create and/or confirm transport orders, perform and optimize bookings
• Prepare, control, and distribute all required Import/Export documents
• Identify performance issues of suppliers, and propose solutions to improve performance
• Update Customs shipment information and physical status, resolve customer issues and incidents
  
  
  

Now, here is what we need from you!

Education Level

Bachelor’s Degree or equivalent experience/qualification

Experience Level

more than 4 years

We offer:

• Opportunities in a global company where you can contribute your ideas and skills to move towards our shared goals.
• Possible further career development
• Competitive salary
  
  
  

Why join DHL Global Forwarding?

We are part of DHL Group, the world’s leading logistics provider with operations in over 220 countries. Visit our career site on the web at https://www.logistics.dhl/us-en/home/careers.html

Our TOP EMPLOYER prestigious certification attests to our best-in-class efforts to attract and retain talent by fostering a positive work environment and encouraging personal and professional development among employees. The development of talented women in our organization is an ongoing key focus area.

We aspire to become the undisputed leader in our industry, when people think of forwarding; we want them to think DGF because we have:

• The largest global network with more than :30,000 passionate employees
• The most efficient processes and fastest response times
• The best solutions and best customer service
  
  
  

Our Vision: The Logistics Company for the World.

Our Mission: Excellence. Simply Delivered.

Our Purpose: Connecting People, improving lives.

Our Values: Respect & Results

Our Goals: Employer, Provider, and Investment of Choice, Living Responsibility

DHL Global Forwarding is an equal opportunity employer. We evaluate qualified applicants without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, veteran status, and other legally protected characteristics.