Office Manager

YOU TACKLE FOR QUALITY AND GREAT SERVICE. THIS WILL IMPROVE THE LIFE OF OUR CUSTOMERS.

Would you like to become part of the world's most international company in the world?

A company that pioneered cross-border express delivery in 1969 and is now active in more than 220 countries and territories worldwide. Do you want to be part of a company that connects people worldwide? And the more people we connect, the better life will be on our planet.

Join our team and discover how an international network that's focused on service, quality and sustainability, is able to connect people and improve lives through the power of global trade. And not just for our customers, but for every member of our team too. To learn more about our culture, motivated people and our purpose, please visit www.dpdhl.jobs/express

Do you want to make a difference? Then come to our "Insanely Customer Centric" Team and become a Certified International Specialist!

Overall Role Purpose

The Office Manager role is a multi-skilled role that assists the Country Manager, Senior management team in DHL Express SA were duties vary from day to day, depending on the current focus of the country. Areas of activity include Executive Assistance for the Country Manager, assistance with the functional communication and production of content.

A candidate for this role would demonstrate exceptional time-management, coordination, and communication skills as well as the ability to work with business stakeholders at all levels of the business as well as the ability to produce content to drive communication within the function.

Additionally, the jobholder oversees senior management leave schedules, travels and transportation, coordinating various office functions such as the mail, recreation areas and general administration to ensure smooth daily operations.

Your Tasks:

• Carry out general executive assistant duties including typing, developing, co-coordinating and formatting presentations (PowerPoint),
  
  
  

correspondence (Word) and spreadsheets (Excel) and ensure it is presented in the most professional manner.

• Vet all correspondence for Country Manager and draft responses or take other appropriate action.
• Organize and prepare luncheons, meetings and events as required including staff conferences, P.R. events and other, including managing travel
  
  
  

and accommodation.

• Attend weekly management meetings and prepare minutes to be circulated to the attendees for appropriate action and follow up
• Manage Country Manager diary and ensure that all meetings are carried out as planned
• Perform general office duties, including maintaining the filing systems of the Country Manager and Senior Management team to facilitate easy
  
  
  

retrieval and systematic organization.

• Manage the telephones of the Senior Management Team, taking messages and dealing with enquiries as appropriate to enable all callers to have
  
  
  

a point of contact in absence of any member of the SMT. Responsible for scheduling and management of their calendar for events, employee

programs, roadshows etc.

• Co-ordinate and produce the monthly report and Briefing Pack in adherence to deadlines.
• Co-ordinate the leave tracking for the SMT and ensure that systems are accurately completed and approved
• Provide administrative and executive support for Area Senior Managers/GMB visiting the country
• Play an integral part in supporting the Marketing team for events including organizing and coordinating with customers
• Point of contact for customers & Coordinating with suppliers. Available at events to greet VIP customers and support with co-ordination.
• Support Area/Global on locally organized events such as CBRs, MEEG, Functional meetings, Events etc
• Providing support to the HR team for employee events linked to SMT roadshows. Coordinating suppliers, handling client queries and
  
  
  

troubleshooting on the day of the event to ensure that all runs smoothly. Liaising with HR &other departments for approvals

• Providing support for co-ordination of travel arrangements/hotels for events
• Handling Customer complaints escalated to the Country Manager
• Coordinating and follow up with CS, Operation and Sales. Ensure proper feedback is given to customers
• Stationary project: Design, Plan, implement, coordinate & manage the process , Maintain & Replenish inventory, Check stock to determine
  
  
  

Inventory levels, Control costs, keep record & file.

• Office Assistant: Allocate responsibilities & tasks, Managing performance, Training & Development, scheduling, coaching.
• Meeting rooms: Set up standards & policies, schedule, Booking system process and coordinate.
• Managing and scheduling of Employee Transportation Service
  
  
  

Your Profile:

• Bachelor's degree holder.
• 5+ years of experience in an Executive Assistant or Office Management role supporting senior leadership.
• Prior experience in multinational or matrix organizations is an advantage.
• Experience handling confidential information and managing office functions/events.
• Strong written and verbal communication skills in Arabic and English are essential.
• Familiarity with calendar management tools and travel booking platforms.
• Strong organizational and time management skills with the ability to handle multiple priorities under pressure.
• Excellent planning skills for events, meetings, and executive schedules.
  
  
  

Our Offer:

• Strong career support in an international environment.
• Great culture and colleagues.
• Multifarious benefit program.
  
  
  

Do you see a personal challenge in these versatile and responsible tasks? Then apply now!

We look forward to receiving your application!