Network Supervisor

Job Summary:

The Network Supervisor is responsible to maintain and administer the enterprise network, including user accounts, security, folder/file permissions, server virus protection, data backup and data integrity, server redundancy, and the monitoring of Network performance. Moreover, he/she will oversee and maintain all assets related to the enterprise network, including servers, switches, SAN devices, etc. and will supervise the support of day-to-day operations of desktop applications used by end users.

Responsibilities:

•   Oversee and direct the design, deployment and maintenance of KKF’s network and unified communications infrastructure.
• Oversee the installation, troubleshooting and maintenance of network and unified communications infrastructure.
• Monitor and manage systems operations, performance, security, reliability and accessibility, ensuring maximum availability, safety and performance.
•  Implement and maintain policies and best practices related to network and communications security.
• Research, analyze, recommend and implement software, hardware, tools, systems and processes to provide a state-of-the-art collaboration experience.
• Carry out all activities related to the management of networks and unified communication systems.
• Support and manage firewall environments in line with security policies.
•  Responsible for the fixed assets of network and communication infrastructure equipment and their inventory activities.
• Prepare annual budget requirements related to information technology networks and company communications requirements.
• Purchase IT network and communications equipment and software as needed to meet KKF’s requirements.
• Liaise with management staff, support staff, technical staff or vendors to resolve issues as required.
• Performing other duties as assigned by management.
• Design Network infrastructure, Network Monitoring, Servers Health monitoring, Firewall Log monitoring, Firewall Policies, etc. 
• Manage and oversee network security, policies, user groups, desktop policies, and naming conventions. 
• Control spamming and centralized anti-virus servers
• Maintain and administer computer networks and related computing environments including systems software, applications software, hardware, and configurations.
• Perform disaster recovery operations and data backups when required.
• Design and integrate software that protects data, software, and hardware by coordinating, planning, and implementing network security measures.
• Troubleshoot, diagnose, and resolve hardware, software, and other network and system problems.
• Monitor network performance to determine if adjustments need to be made.
• Operate master consoles to monitor the performance of networks and computer systems.
• Perform any work-related duties as requested by direct supervisor

Qualification:

Bachelor’s degree in computer science, or a related field.  

 Experience:

3-5 years of experience as IT Network Officer, or any related field.

 Knowledge:

•  CCNP Switching and Routing.
• Fully aware of Datacenter architecture and cabling.
•  Excellent knowledge of best practices around management, control, and monitoring of server infrastructure

 Trainings & Professional Certificates:

• Vendor certificate in at least one Wireless technology (Cisco, Huawei or Aruba).
• Vendor certificate in Virtualization technologies like VMWare, Hyper-V and/or Nutanix. 
• Vendor certificate in one of the firewall technologies ex: Palo Alto, Cisco, Sophos or Fortinet.

Technical Skills:

• Customer service
• Troubleshooting
• Data Analysis
• Coding
• Firewalls and Security
• Risk management
• Security management
• Network administration

 Core Competencies:

• Strategic thinking
• Staff empowerment and development
• Change management
• Accountability and commitment
• Effective resource management
• Focus on results
• Creativity and Innovation
• Communication skills
• Adaptability
• Collaboration

 Languages:

• English
• Arabic