MS Operations Support Management
Ericsson
Date: 2 days ago
City: Riyadh
Contract type: Full time
Join our Team
About this opportunity:
Join Ericsson to embark on an exciting opportunity in the role of Operations Support! You will play a crucial role in enhancing operational activities within our local operations team. You will be responsible for ensuring our teams are equipped with the necessary resources, adequate training, processes, tools and systems to undertake their roles effectively. You will support the field services and contribute to their high performance and progress.
What you will do:
Typical Interfaces
− MSIP Team and Managed Services Teams
− Order and Delivery Management, Sourcing Contact Center, HR Direct, Global Tools Delivery Organizations
− Purchase to Pay Support, Accounts Payable ASP , ARP.
− Strategic Sourcing Manager, Sourcing Compliance Managers, Ericsson Suppliers, Responsible Sourcing Managers, , Finance, Legal
Tools & Resources
Bachelor of Engineering / Bachelor’s degree in Business Administration or equivalent
Would you like to take a tour to “Life at Ericsson MEA”, visit short video https://youtu.be/3_O_MTt0PAY?si=HnqI4J3gpj2papL
Why join Ericsson?
At Ericsson, you´ll have an outstanding opportunity. The chance to use your skills and imagination to push the boundaries of what´s possible. To build solutions never seen before to some of the world’s toughest problems. You´ll be challenged, but you won’t be alone. You´ll be joining a team of diverse innovators, all driven to go beyond the status quo to craft what comes next.
What happens once you apply?
Click Here to find all you need to know about what our typical hiring process looks like.
Encouraging a diverse and inclusive organization is core to our values at Ericsson, that's why we champion it in everything we do. We truly believe that by collaborating with people with different experiences we drive innovation, which is essential for our future growth. We encourage people from all backgrounds to apply and realize their full potential as part of our Ericsson team. Ericsson is proud to be an Equal Opportunity Employer. learn more.
Primary country and city: Saudi Arabia (SA) || Riyadh
Req ID: 755921
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About this opportunity:
Join Ericsson to embark on an exciting opportunity in the role of Operations Support! You will play a crucial role in enhancing operational activities within our local operations team. You will be responsible for ensuring our teams are equipped with the necessary resources, adequate training, processes, tools and systems to undertake their roles effectively. You will support the field services and contribute to their high performance and progress.
What you will do:
- Identify & address deviations between budget, forecast & actuals, Identify financial deviations and identify actions as input to governance, reporting & forecasting for projects in scope
- Perform & Track Purchase Order Request & its lifecycle includes , SDN , GRN, IR and PO Closure
- Manage the operational interface between the Managed Services delivery organization and 3rd Party Providers.
- Perform Customer Invoicing
- Preparing the Budget & Cost Tracking
- Analyze financial performance.
- Ensure financial risk management by identifying & quantify risks impacting the financial result, propose mitigations
- Regular monitoring of financials for complete portfolio of projects through analytics & advise improvements strengthening the financial performance
- Manage ASP and track their Performance through KPIs
- Develop & Update Working Level Agreements (WLA), Operating Level Agreements (OLA)
- Perform Resources Management Competence development & tracking Activities
- Work with Sourcing Manager to procure the Items required for Managed Service Operations.
- Running the Governance with 3rd party Providers ( ASP), Sourcing & MSIP Team.
Typical Interfaces
− MSIP Team and Managed Services Teams
− Order and Delivery Management, Sourcing Contact Center, HR Direct, Global Tools Delivery Organizations
− Purchase to Pay Support, Accounts Payable ASP , ARP.
− Strategic Sourcing Manager, Sourcing Compliance Managers, Ericsson Suppliers, Responsible Sourcing Managers, , Finance, Legal
Tools & Resources
- SAP , Concur (Concur Test environment), Supplier database
- Microsoft Excel, Presentation & word
- SharePoint
- Following instructions and procedures, writing and reporting, working with people,
- delivering results and meeting MSIP expectations, planning and organizing, creating and innovating
- Presenting and communicating information
- Analyzing
- Applying expertise and technology
- Creating and innovating
Bachelor of Engineering / Bachelor’s degree in Business Administration or equivalent
Would you like to take a tour to “Life at Ericsson MEA”, visit short video https://youtu.be/3_O_MTt0PAY?si=HnqI4J3gpj2papL
Why join Ericsson?
At Ericsson, you´ll have an outstanding opportunity. The chance to use your skills and imagination to push the boundaries of what´s possible. To build solutions never seen before to some of the world’s toughest problems. You´ll be challenged, but you won’t be alone. You´ll be joining a team of diverse innovators, all driven to go beyond the status quo to craft what comes next.
What happens once you apply?
Click Here to find all you need to know about what our typical hiring process looks like.
Encouraging a diverse and inclusive organization is core to our values at Ericsson, that's why we champion it in everything we do. We truly believe that by collaborating with people with different experiences we drive innovation, which is essential for our future growth. We encourage people from all backgrounds to apply and realize their full potential as part of our Ericsson team. Ericsson is proud to be an Equal Opportunity Employer. learn more.
Primary country and city: Saudi Arabia (SA) || Riyadh
Req ID: 755921
]]>
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