Manager - Operation Excellence

Compunet Connections


Date: 2 weeks ago
City: Riyadh
Contract type: Full time
Job Summary

Onsite Opportunity at Riyadh, Saudi Arabia.

Jjkey Responsibilities/ Accountabilities

Core Responsibility

Support delivery of the Ways of Working (Operational excellence) program across the bank:

  • to identify opportunities and implement solutions to uplift productivity of teams by reducing process waste and improving ways of working
  • to help build continuous improvement capability within teams (e.g. Problem Solving, Value Stream Mapping, data driven decision making, etc.)
  • to coach senior leaders on how to better engage resources, increase collaboration across teams and utilize lean six sigma tools and techniques to better manage their teams
  • to design and roll-out Visual Management dashboards to support Team Leaders in daily work force management and better engage team members
  • To identify leading and lagging KPIs across the organization, build a ‘’to be’’ performance reporting governance model
  • To support program design and manage the delivery of digital dashboards across units in scope
  • To provide Program Management support to the program Lead

Self-Management Responsibilities

  • N/A

Risk & Internal Control Responsibilities

  • N/A

Performs other responsibilities and tasks as directed by the in order to meet organisational objectives.

Oknowledge & Experience

KNOWLEDGE

Qualifications

  • Bachelor’s degree in Industrial Engineering, or Management Engineering or Computer Science or Statistics or Business Management

Professional / Technical Certifications

  • Lean Six Sigma Black Belt or minimum Green Belt Level

Language Skills

  • Written and spoken English is essential, Arabic is preferred

Experience

Years of Experience

  • Around 5 years of experience with at least 1 year in a relevant role.

Nature of

Experience

  • Previous consulting experience in Change/Process Improvement/Operational Excellence/ Lean Six Sigma / Behavioral Change / Digital Transformation.
  • 5+ years’ “hands on” experience delivering/managing large scale transformation programs within business services/ financial services focusing on Organizational Transformation / Process Improvement
  • strong experience rolling out Visual Management (or Agile) within back office and front line teams to boost team productivity
  • strong knowledge and proven experience of Lean Six Sigma tools In particular process mapping, waste analysis and descriptive statistics. Strong with Data and Analytics.
  • strong experience coaching client senior leadership and middle managers on new tools and techniques to help manage their teams and building continuous improvement capability
  • strong emotional intelligence, influencing skills and consulting soft skills (Problem Solving, Communication, Influencing)
  • experienced with benefits case development and creating high quality reports for leadership
  • excellent with Excel, PPT, Tableau/Power Bi
  • can do attitude - capable of ‘’hands on’’ delivery and walking the GEMBA to identify inefficiencies

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