Manager - Onsite

JOB TITLE

Onsite Manager | MAF Retail | Head Office KSA

Role Summary

The On Site Manager Owns the heartbeat of our app and web experience. As Onsite Manager, you bring campaigns to life, optimize every scroll and click, and ensure our online grocery shelves are always relevant, fresh, and exciting. With your strategic mindset and eye for detail, you’ll turn data into action, drive engagement, and help shape how customers shop with us every day.

ROLE PROFILE

• Own and optimize homepage, category pages, promotional banners, and brand zones across web and app to drive engagement, visibility, and conversions.
• End-to-end execution of campaigns: product tagging, promotional mapping, deep-linking, QA, and timely launches across app and web platforms.
• Enhance navigation flow, reduce bounce points, and improve findability of products — leveraging user journey data to increase add-to-cart and conversion rates.
• Use dashboards, GA, Firebase, or other analytics tools to track CTR, CVR, page views, and drop-offs. Deliver insights to improve performance of campaigns and navigation zones.
• Collaborate closely with commercial, CRM, product, and creative teams to ensure accurate execution, cohesive storytelling, and localization of all onsite activities.
• Define the central theme and strategic objectives for major sale campaigns, aligning with key commercial moments and shopper mindsets.
• Partner with market-level commercial teams to align product priorities and boost performance of country-specific offers and exclusive bundles.
• Continuously monitor competitor campaigns, merchandising tactics, and onsite innovations to ensure HADIDD (or relevant brand) stays differentiated and ahead of the curve.
  
  

Requirements

• Bachelor’s degree in business administration or any other field relevant to the role
• At least 5+ years of experience in ecommerce / merchandising role. Preferably 5+ years in an onsite merchandising role in an E-Commerce company.
• Strong analytical skills.
• Proficient user of Google Analytics, Tableau and MS Office.
• Effective communication and presentation skills in English language. Arabic language is a plus.
  
  

What We Offer

• At Majid Al Futtaim, we’re on a mission to create great moments, to spread happiness, to build, experiences that stay in our memories for a lifetime. We’re proud to say that over the past 27 years, we have built a reputation as a regional market leader in what we do. Join us!
• Work in a friendly environment, where everyone shares positive vibes and excited about our future.
• Work with over 45,000 diverse and talented colleagues, all guided by our Leadership Model.