Manager, KYC In Due Diligence

Corporate Research and Investigations


Date: 1 day ago
City: Riyadh
Contract type: Full time
Duties & Responsibilities

Position holder will be responsible for:

  • Allocation of daily orders to Process Fulfilment Team, coordinate individual team member’s work schedules and leave requests to ensure proper task completion in accordance with the Operations team procedures.
  • Working closely to the Client’s requirements (SLA) and ensuring that reports are dispatched in the agreed timeframe.
  • Responsible for client account management, acknowledging client’s queries promptly and treating them in a courteous manner. Fully investigate and analyze problem or situation before providing a recommendation for resolution.
  • Publish articles on money-laundering, corruption, bribery, white-collar crime and other related subjects on a monthly basis through LinkedIn and professional associations that CRI is a member of.
  • Conduct technical presentations/meetings at proposal stage.
  • Understanding the customer’s basic needs and work to exceed their expectations, resolving issues with limited command, maintaining high customer satisfaction.
  • Providing proactive support to operations department to ensure implementation of all operational, HR, Compliance and Company policies.
  • Relate all new or revised policies, procedures and /or processes to team members to ensure they have the most up‐to‐date and current information.
  • Developing Educational database as per CRI Jurisdiction.
  • Sr. Manager is responsible to interact with client for missing information to keep track of daily orders records accuracy and consistency.
  • Responsible for data Collection (including maintenance of master sheet, Analysis, representation and interpretation monthly, quarterly, bi-annually and annually.
  • Responsible to execute day to day individual/company records from publicly available local press, local media archives, Governmental institutions such as Trial Courts, Police and allocated databases accompanied with manual investigative research if required.
  • Sr. Manager Investigation responsible to assessing the feasibility for conducting educational and employment checks in those areas where vendor’s database assistance is necessary.
  • Contacting and efficiently negotiating with vendors for queries work on inclusive vendor’s database for required information and data related to our services in each jurisdiction.
  • Responsible to work on comprehensive paid/unpaid databases regarding legal procedures, Privacy Protection and other significant material and information related to CRI services in each jurisdiction.
  • Create opportunities for team members to provide input on procedures/processes and share their expertise with other team members to help maintaining positive, competitive, facilitative, adaptive and conducive work environment within and outside organization so that a team building spirit within staff could be ensured.
  • Facilitate team operations by discussions through sharing of information and knowledge, identification of teamwork issues, development of problem‐solving recommendations, and recommendations of standardizing team operations.
  • Responsible for team performance planning and evaluation, prepare quarterly, bi-monthly and annual team progress reports. Identify strong and weak areas and make recommendations and suggest improvements accordingly.
  • Conducting Webinars and Online Expert Sessions
  • Developing and Reviewing Pricing and cost structure for the Services Offering in coordination with Sales Team
  • Responsible to review new and existing contracts/agreements that may potentially be renewed or extended
  • Create opportunities for team members to provide input on procedures/processes and share their expertise with other team members to help maintaining positive, competitive, facilitative, adaptive and conducive work environment within and outside organization so that a team building spirit within staff could be ensured.
  • Delivering your roles, responsibilities and authority honestly and in a cost-effective manner. You will be held responsible for breach of any performance or behavioral action contrary to CRI Policies, Code of Conduct and Professional Ethics
  • Providing training and shadowing to newer team members.
  • Assess the need for training and submit requests to HR
  • Participation in Industry Relevant Events and Conferences as Subject Specific Expert.
  • Responsible to highlight any instances of controversy or notable publicly aired criticism for the executed day to day individual and/or company records.
  • Sr. Manager is responsible to draw together findings into a comprehensive report after thorough analysis along with timely execution and delivery of the reports.
  • Sr. Manager will encourage team building, trust, support and respect culture.
  • Responsibilities and duties of the position holder can be modified according to the needs. and requirements of the Company and work.
  • Delivering your roles, responsibilities, and authority honestly and in a cost-effective manner. You will be held responsible for breach of any performance or behavioral action contrary to CRI Policies, Code of Conduct and Professional Ethics
  • Following current and prospective ISO Standards, policies and procedures.
  • Carrying out any other task and assignment given by the management.

ISMS Related

  • Identifying information security risks and conducting ISMS Risk assessment as well as monitoring ISMS risks.
  • Ensuring ISMS controls implementation.
  • Informing GISO / Compliance department of any incidents with respect to information security
  • Ensuring confidentiality, integrity and availability of classified information as per their classification level.

Compliance Related

  • Ensuring compliance policies and procedures are in place while conducting operational work.
  • Informing Compliance department of any incidents with respect to ethics and compliance in a timely manner
  • Identifying any compliance risks and reporting them to the compliance department

Academic Qualifications

  • Bachelor’s/master’s degree major in Economics, Political Science, International.
  • Relations/Affairs, Journalism, Finance, or other related areas of study.

Professional Qualifications

FCRA/PSBA/ICA Qualifications, CFE or any relevant certification will be a plus.

Work Experience

7-10 years prior work experience in research, journalism, legal, or risk management industry.

Knowledge

  • Expert knowledge in international politics.
  • Strong interest in current events, international affairs, and political economy.
  • Expert knowledge in data privacy laws such as GDPR, CCPA, POPI, PIPEDA.
  • Expert knowledge in HUMINT and OSINT resources.
  • Expert knowledge in reputational due diligence and background screening.
  • Advanced knowledge in local law practices where jurisdiction CRI provides services.
  • Intermediate knowledge in bidding for procurement processes where CRI joins tenders.

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