Manager - Data Center
Bupa Arabia
Date: 1 week ago
City: Al Khobar
Contract type: Full time
Job Description
Role Purpose:
To ensure optimum operation, performance, security, integrity, and enhancement with business teams to ensure achievement of data center capacity.
Key Accountabilities:
1-Design & Deployment:
Bachelor’s Degree in IT field or Electrical Engineering
Role Purpose:
To ensure optimum operation, performance, security, integrity, and enhancement with business teams to ensure achievement of data center capacity.
Key Accountabilities:
1-Design & Deployment:
- Prepare plans for installation of data center according to requirements.
- Research new designs for an advanced data center.
- Maintain all business procedures associated with assets and capacity.
- Monitor all functional resources required for growth and ensure appropriate functioning.
- Coordinate with various departments and perform integration of critical systems into infrastructure.
- Monitor all Data Center functional projects and track appropriate progress.
- Assess the current systems architecture recommend solutions for improvement.
- Deliver required reports to close management and audit requirements.
- Assess performance of security risk assessments on DC technologies & facilities for information security processes.
- Manage problems to fix root causes to proactively prevent recurrence.
- Advise best practices to ensure that customer's storage/backup solutions are working efficiently.
- Manage escalated customer issues and resolve them without further escalation.
- Troubleshoot storage, backup and restore failures on multiple platforms with varied configurations.
- Perform data restorations for servers, file systems, and databases.
- Install and configure backup applications on client servers.
- Improve current processes and exercise judgment in the decision-making process.
- Monitor end to end Bupa technology services, systems, networks, applications, and online services.
- Incident identification, logging, and service requests creation
- Monitor Service desk tickets as per agreed operational and service levels agreements.
- Monitor and report technology services, systems, networks, applications, and online services interruptions.
- Perform patch run activities and ensure successful completion status.
- Support with Disaster recovery and business continuity plans.
- Maintains up-to-date documentation and workflows to assist in services.
- Create guidelines to produce forms, checklists, and templates required to perform Network Operations Center activities.
- Ensure all Network Operations Center activities and solutions are in compliance with company approved policies, applicable industry standards and best practices.
- CDCMP certification preferred
- DCOM certification preferred
- Cisco Certified Network Associate CCNA Preferred
- Cisco Certified Network Professional CCNP Preferred
- Solarwinds Certified Professional Preferred
- Commvault Certified Professional Preferred
- Cross knowledge with NetAPP Preferred
- ITIL
- PMP
- Planning
- Design
- Project Management
- Time Management
- Communication
- Decision-making
- Problem-solving
Bachelor’s Degree in IT field or Electrical Engineering
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