Maintenance Technician
KONE
Date: 23 hours ago
City: Mecca
Contract type: Full time

Certified as a Top Employer for UAE, Qatar, KSA, and Oman, KONE is dedicated to a better world of work and exhibits this through excellent people practices.
We are committed to fostering a great work culture and inspiring the highest standards of quality and efficiency from the team, putting our people first and creating a workplace that nurtures collaboration, diversity, growth, and well-being.
KONE Middle East, Turkey & Africa (KMTA) is embarking upon an exciting growth phase through a direct presence in 7 regions to complement our growth plans, we are looking for Maintenance Technicians with a service mindset to provide professional service to our customers. In this role, you will be at the core of KONE - an everyday hero who makes people's lives easier. You will ensure quality service, improve equipment safety and performance, and promote regular and proactive on-site communication to the customer and the people using the equipment. As a maintenance technician, you will be performing regular maintenance checks and tasks and attending call-outs.
Responsibilities
Customer relationship management
Read more on www.kone.com/careers
We are committed to fostering a great work culture and inspiring the highest standards of quality and efficiency from the team, putting our people first and creating a workplace that nurtures collaboration, diversity, growth, and well-being.
KONE Middle East, Turkey & Africa (KMTA) is embarking upon an exciting growth phase through a direct presence in 7 regions to complement our growth plans, we are looking for Maintenance Technicians with a service mindset to provide professional service to our customers. In this role, you will be at the core of KONE - an everyday hero who makes people's lives easier. You will ensure quality service, improve equipment safety and performance, and promote regular and proactive on-site communication to the customer and the people using the equipment. As a maintenance technician, you will be performing regular maintenance checks and tasks and attending call-outs.
Responsibilities
Customer relationship management
- Responsible for customer satisfaction through quality of service and regular, proactive, and precise on-site communication (callout ETA, job performed, etc)
- Responsible for accurate and real-time back reporting of work performed (at the equipment level)
- Accountable for equipment safety and performance
- Accountable for identifying site risks and communicating them to his supervisor
- Accountable to take immediate action on-site in case of high-risk identification and to apply the escalation procedure
- Accountable for identifying “unplanned” service repairs based on the equipment needs.
- Accountable for the end-users and the site safety
- Responsible for safe working practices and carrying out the operations according to maintenance and safety instructions.
- Accountable for the execution of the service visits (planned maintenance, callouts, and service repairs), respecting the schedule and time limit (callout), the quality standards, the time allocation, and the processes
- Accountable for raising sales to lead to his supervisor
- Accountable for exact and timely back reporting of the work done according to the process
- Responsible for submitting timesheets based on the execution
- Responsible for keeping the service tooling, van, instruments, etc, safe, maintained, and in good condition
- Responsible for regular updates of his supervisor on all relevant information
- ITI/Vocational Certificate course /Diploma Engineering in Electrical/Electronics/Automation streams or equivalent
- Good verbal and written English communication skills
- Candidates with basic IT skills will be given a preference
- Candidates with basic digital foundation skills will be the right candidate for this position
- Minimum 5 years of solid Preventive Maintenance and Troubleshooting experience with a reputed elevator company is a must
- Having a valid GCC driving license is an added advantage
- Only candidates meeting the above requirements should apply for this position.
Read more on www.kone.com/careers
How to apply
To apply for this job you need to authorize on our website. If you don't have an account yet, please register.
Post a resumeSimilar jobs
Chef de Cuisine (With Transferable Iqama)
Hyatt,
Mecca
2 days ago
To develop, propose, describe and price menus that are appropriate for the outlet operation, the market and the desired business goals.To prepare and update the Outlet Kitchen’s Departmental Operations Manuals.To attend weekly Food and Beverage and Department Head Meetings, as scheduled.To conduct pre-shift briefings and regular communications meetings, ensuring that they are effective and conducted as necessary.To maintain and utilise...

Service Team Leader - Jeddah
Lucid Motors Middle East,
Mecca
4 days ago
Leading the future in luxury electric and mobilityAt Lucid, we set out to introduce the most captivating, luxury electric vehicles that elevate the human experience and transcend the perceived limitations of space, performance, and intelligence. Vehicles that are intuitive, liberating, and designed for the future of mobility.We plan to lead in this new era of luxury electric by returning to...

Duty Engineer
Rotana Hotel Management Corporation PJSC,
Mecca
2 weeks ago
Job DescriptionWe are currently seeking for passionate and dynamic Maintenance professionals who pride themselves on their ability to deliver extraordinary levels of customer service and provide creative solutions to our guests.As a Duty Engineer you are responsible for all the mechanical and technical maintenance and HVAC equipment within your property and your role will include key responsibilities such as- Supervise...
