Logistics Services Coordinator

Job Description

About BDP International:

BDP International, a member of the PSA Group, is a leading provider of global, integrated supply chain, transportation and logistics solutions. The company was founded in 1966 by Richard Bolte Sr. with global headquarters in Philadelphia, Pennsylvania. Now, BDP employs more than 5,400 people worldwide and operates freight logistics centers worldwide through a global network of wholly owned offices, joint ventures, and affiliates in 133 countries.

BDP serves more than 5,000 customers, including some of the world's leading multinational companies. Clients include: Arkema, Dow, DuPont, HARMAN, The Hershey Company, and more.

Main Responsibilities

• Order processing management
• Customer order plausibility analysis
• Planning / Booking / Transportation orders
• Coordination/follow up of the shipment
• Customs processing (export/import)
• Documentation/administration/invoicing / filing
• Feedback to the customer (internal and external reporting of the shipments to the customer) by various means (mail, phone, EDI)
• Operational troubleshooting
• Non-conformance reporting in accordance with the KPI’s.
• Cooperation with approved subcontractors in accordance with agreed rates
• End to end processing
• Punctual and flawless order handling and documentation
• Freight audit payments
• Shipment Status reporting: Review daily monitoring reports, ensure all measurements standards are met, and proactively report non-conformances.
• Maintenance: Ensure all tables complete and current, assist in accounting issues, perform RFI/RFQ as required, and ensure all communications are prompt and content is accurate.
  
  

Job Requirements

Job Requirements

• A four year BS/BA degree is required.
• Zero (0) to Three (3) year of experience in customer service duties.
• A strong desire to work in the supply chain/logistics/transportation field.
• Must be able to work in a fast paced office.
• Good communication, attention to detail, and organizational skills required
• Candidate must possess a strong team work attitude.
• Leadership experience is a strongly desired. - Candidate must be PC literate with MS Office applications
  
  

Physical Capabilities:

The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. Position is considered to be sedentary, and no unusual physical requirements are necessary to perform daily tasks. While performing the duties of this job, the employee frequently is required to sit, stand, walk, bend, reach with hands and arms, vision abilities, hear, speak and read. The employee is regularly required to use but is not limited to computer, fax machine and phone. The employee must occasionally lift and/or move up to 10 pounds.