Learning & Development Specialist
Bidfood Middle East
Date: 1 hour ago
City: Al Khobar
Contract type: Full time
- Job Summary
- Core Tasks & Responsibilities
- Conduct Training Needs Assessments (TNAs) and identify skills gaps across departments aligning with Head of Departments .
- Collaborate with Head of Departments to identify performance gaps in commercial skills and product knowledge.
- Analyze Surveys , customer insights and supplier feedback to refine training priorities.
- Arrange L&D Calendar based on the Training Needs Assessments.
- Design and deliver learning programs, workshops, and e-learning content.
- Coordinate and manage internal and external training sessions.
- Coordinate with international suppliers to plan product and technical training aligned with portfolio priorities.
- Monitor and evaluate the effectiveness of training programs through feedback and assessments.
- Support the development of career progression frameworks and competency models.
- Promote a culture of learning by organizing knowledge-sharing initiatives and engagement activities.
- Ensure alignment of learning initiatives with organizational goals and values.
- Measure training ROI through sales uplift, capability assessment improvements, customer feedback, and market performance.
- Qualifications & Experience
- Bachelor's degree in Human Resources, Education, Business Administration, or related field.
- 3–5 years of experience in learning and development or HR training roles.
- Certification in L&D, instructional design, or training facilitation is an advantage.
- Familiarity with adult learning principles and instructional design methodologies.
- Proficiency in MS Office, LMS platforms, and virtual learning tools.
- Strong facilitation, presentation, and communication skills.
- Analytical skills to assess training effectiveness and ROI.
- Key Performance Indicators (KPIs)
- Training Completion Rate – % of assigned employees completing training.
- Training Effectiveness Score – Participant feedback and learning outcomes.
- Employee Development Participation – % of employees engaged in development programs.
- Competency Improvement – Measurable improvement in targeted skills areas.
- Program Delivery Timeliness – % of programs delivered on schedule.
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