Learning & Development Manager
Dusit Doha Hotel | Dusit Hotel & Suites - Doha
Date: 3 weeks ago
City: Riyadh
Contract type: Full time

Job Description
PRIMARY RESPONSIBILITIES:
PRIMARY RESPONSIBILITIES:
- Controls and monitors the usage of the training Budget.
- Analyzes training needs of the hotel based on guest questionnaires and the comments from our Executives, Managers.
- Organizes language classes, especially English for guest contact staff.
- Prepares yearly training program for the hotel.
- Ensures that all training records is kept and can be retrieved at all times.
- Ensures that all compulsory training courses is taking place, i.e. basic fire prevention training, fire drill, food hygiene, etc.
- Conducts all corporate courses as per the direction of the company.
- Designs training courses to help develop our employees to be better at work.
- Provides assistance on training related matters to all Managers.
- With the cooperation of Managers, verify suitable course participants for any training courses available.
- Checks monthly training report prepared by Learning & Development Officer.
- Presents training department activity in Monthly P&L Meeting.
- Verifies the document before the submission to Department of Skills Development for 200% expense deduction.
- Monitors training program conducted by managers when possible.
- Supports Learning & Development Officer with regards to the internship of students from different educational institutes.
- Looks after overseas trainees as it involves legal issues.
- Responsible for any corporate training project i.e. Management Trainee Program, Executive Trainee Program etc.
- Coordinates with all Dusit affiliated hotels for cross training.
- Coordinates with all educational institutes for hotel visit program, especially Dusit Thani College.
- Develops oneself at all times.
- Understands all Training related policies so that can coach subordinates to perform their functions efficiently including develop them to be better at work.
- Delegates training tasks to training personnel to carry them out.
- Controls office expenses through careful use of all resources & promotes this to be one of the required habits among all colleagues.
- Maintains grooming standards.
- Helps conserve energy and water, manages wastes by reducing and recycle the wastes, carefully use of all resources.
- Establishes two ways communication with all including encourage this practice among all.
- Ensures the tidiness & cleanliness in the office.
- Performs any other related duties as assigned by superior.
- Minimum education of Bachelor degree in Human Resources Management or relevant discipline.
- Previous hotel experience in any key functions at least 2-3 years. Additional substantial years of experience in training function are essential.
- Have good English communication skills both in written and spoken.
- Computer literate.
- Possess professional disposition with excellent communication and interpersonal skills.
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