Learning & Development Manager

Dusit Doha Hotel | Dusit Hotel & Suites - Doha


Date: 3 weeks ago
City: Riyadh
Contract type: Full time
Job Description

PRIMARY RESPONSIBILITIES:

  • Controls and monitors the usage of the training Budget.
  • Analyzes training needs of the hotel based on guest questionnaires and the comments from our Executives, Managers.
  • Organizes language classes, especially English for guest contact staff.
  • Prepares yearly training program for the hotel.
  • Ensures that all training records is kept and can be retrieved at all times.
  • Ensures that all compulsory training courses is taking place, i.e. basic fire prevention training, fire drill, food hygiene, etc.
  • Conducts all corporate courses as per the direction of the company.
  • Designs training courses to help develop our employees to be better at work.
  • Provides assistance on training related matters to all Managers.
  • With the cooperation of Managers, verify suitable course participants for any training courses available.
  • Checks monthly training report prepared by Learning & Development Officer.
  • Presents training department activity in Monthly P&L Meeting.
  • Verifies the document before the submission to Department of Skills Development for 200% expense deduction.
  • Monitors training program conducted by managers when possible.
  • Supports Learning & Development Officer with regards to the internship of students from different educational institutes.
  • Looks after overseas trainees as it involves legal issues.
  • Responsible for any corporate training project i.e. Management Trainee Program, Executive Trainee Program etc.
  • Coordinates with all Dusit affiliated hotels for cross training.
  • Coordinates with all educational institutes for hotel visit program, especially Dusit Thani College.

Administrative Responsibilities

  • Develops oneself at all times.
  • Understands all Training related policies so that can coach subordinates to perform their functions efficiently including develop them to be better at work.
  • Delegates training tasks to training personnel to carry them out.
  • Controls office expenses through careful use of all resources & promotes this to be one of the required habits among all colleagues.
  • Maintains grooming standards.
  • Helps conserve energy and water, manages wastes by reducing and recycle the wastes, carefully use of all resources.
  • Establishes two ways communication with all including encourage this practice among all.
  • Ensures the tidiness & cleanliness in the office.
  • Performs any other related duties as assigned by superior.

Job Requirements

  • Minimum education of Bachelor degree in Human Resources Management or relevant discipline.
  • Previous hotel experience in any key functions at least 2-3 years. Additional substantial years of experience in training function are essential.
  • Have good English communication skills both in written and spoken.
  • Computer literate.
  • Possess professional disposition with excellent communication and interpersonal skills.

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