Lead Technical Support Engineer

Baker Hughes


Date: 4 hours ago
City: Dammam
Contract type: Full time
Are you looking for a new direction within the Oilfield Equipment?

Would you like to be involved in designing innovative products?

Join our Oilfield Equipment Team

As a global team, we design and deliver surface pressure control equipment, as well as support field maintenance, commissioning, and de-commissioning. Innovating in the energy industry, surface pressure control capabilities are industry-leading.

Partner with the best

As a Lead Technical Support Engineer, you will work seamlessly together with the Service Delivery Coordinators and other resources across organizational boundaries to ensure all aspects and constraints of the application are understood and have been considered

You will be responsible for:


  • Leading & developing design concepts based on user needs
  • Evaluating system and component performance and reporting results
  • Defining allocation to subsystems based on refinement of the design concept with SME in subsystems.
  • Developing new solutions under guidance and/or in a team setting or based upon precedents in the organizations.
  • Delivering products as part of a team. Working on cross functional teams.
  • Leading analytical and design activities using proven technologies and vested approaches and methods.
  • Writing and reviewing procedures (New installation, maintenance & troubleshooting), doing calculations, drawings, tilts studies and RCA's.
  • Creating new installation procedures.


Fuel your passion

To be successful in this role you will:


  • Have a Bachelor's degree of mechanical engineering or equivalent
  • Have at least 5+ years experience in troubleshooting and field technical support, preparing installation procedure, modifying and repairing API6A equipment.
  • Must be familiar with tilt studies, FEA, RCA, CFD.
  • Demonstrate proven experience in mechanical engineering for Pressure Control equipment.
  • Be capable to propose equipment designs that suit customer requirements for surface equipment.
  • Demonstrate experience in working in projects with global teams
  • Be able to show excellent problem-solving, process improvement and analytical skills
  • Be a motivated self-starter that promotes teamwork and collaboration in a cross-functional environment


Work in a way that works for you

We recognize that everyone is different and that the way in which people want to work and deliver at their best is different for everyone too. In this role, we can offer the following flexible working patterns:


  • Working flexible hours - flexing the times when you work in the day to help you fit everything in and work when you are the most productive


Working with us

Our people are at the heart of what we do at Baker Hughes. We know we are better when all of our people are developed, engaged and able to bring their whole authentic selves to work. We invest in the health and well-being of our workforce, train and reward talent and develop leaders at all levels to bring out the best in each other.

Working for you

Our inventions have revolutionized energy for over a century. But to keep going forward tomorrow, we know we have to push the boundaries today. We prioritize rewarding those who embrace change with a package that reflects how much we value their input. Join us, and you can expect:


  • Contemporary work-life balance policies and wellbeing activities
  • Comprehensive private medical care options
  • Safety net of life insurance and disability programs
  • Tailored financial programs
  • Additional elected or voluntary benefits


About Us:

We are an energy technology company that provides solutions to energy and industrial customers worldwide. Built on a century of experience and conducting business in over 120 countries, our innovative technologies and services are taking energy forward – making it safer, cleaner and more efficient for people and the planet.

Join Us:

Are you seeking an opportunity to make a real difference in a company that values innovation and progress? Join us and become part of a team of people who will challenge and inspire you! Let’s come together and take energy forward.

Baker Hughes Company is an Equal Opportunity Employer. Employment decisions are made without regard to race, color, religion, national or ethnic origin, sex, sexual orientation, gender identity or expression, age, disability, protected veteran status or other characteristics protected by law.

R133327

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