Lead Specialist, Crisis Management and Emergency Response II - #29077


Date: 1 week ago
City: Riyadh
Contract type: Full time


Position Title: Lead Specialist: Crisis Management

Broad Band: E1: M11: Experienced professional

Reports to

Department & Function:

Job Code:

Date Prepared/Revised:

Talent Pipeline Layer: Managing Self Expert Consultant (MS)


To ensure (pro-active) business continuity and restore (reactive) business continuity following an emergency or disaster incident; this include ensuring employees are able to safely return to their daily work tasks following an emergency, establishing and maintaining redundant systems and support teams, protecting the business’ reputation online, restoring IT/control systems, etc.



1. National Diploma (Environment related)
2. Specialised licences or certifications
3. Bachelors' Degree in Environmental Science (highly preferred)


1. 8 Years relevant experience
2. International Experience Preferred


  • Effective management skills
  • Acute safety awareness and attitude
  • Sound knowledge and understanding of practical impact of all relevant regulatory and statutory requirements
  • Sound knowledge and understanding of Ma’aden codes, regulation, rules, procedures and processes
  • Subject matter expert on the specific processes
  • Competent in using applicable technology software and/or systems
  • Teamwork and ability to deal with diversity
  • Sound understanding of fundamentals of business processes
  • Proficient attention to detail
  • Coping with pressures and setbacks
  • Advanced ability to gather information and accumulate data
  • Results driven
  • Design thinking
  • Facilitation and influencing skills
  • Curios and innovative
  • Ability to adapt to and facilitate change
  • Proficient knowledge of Ma'aden commercial practices
  • Effective oral and written communication
  • Analytical and critical thinking
  • Advanced knowledge of discipline processes and procedures
  • Advanced problem solving and decision making skills
  • Advanced writing and reporting skills
  • Following rules, regulations and procedures
  • Advanced proficiency at application of theory to practical design and detailed design
  • Apply and demonstrate sound problem analysis techniques


Focus Area

Operational / Functional


1. Consistently deliver solutions which contribute to business results and improved competitiveness (consulting advice, business options)
2. Deliver quality solutions/ service cost effectively on time and within risk parameters
3. Provide advice that are generally accepted and implemented on programmes and systems, creating a competitive advantage for organization, leading to quality results
4. Continuously develop extensive knowledge relating to the field of work and personal mastery in technical skills application
5. Deliver cost effective results
6. Risk results
7. HSE targets
8. Conduct research & development that leads to new solutions being implemented in the organization

  • Execute, oversee application and compliance
Develop and set minimum standards and guidelines for crisis management across Ma’aden
  • Manage and advice

  • Manage and coordinate
Audit and assure the quality of crisis management plans at a Corporate and Affiliate level across Ma’aden operated facilities

Assurance of communications to senior leadership, activate crisis centre where required
  • Manage and ensure

  • Review, coordinate and execute
Support and report safety drills to management and external stakeholders when required (seek ratings, feedback etc from stakeholders)

External reporting to, HCIS, Ministry for Health, Royal Commission and Civil Defence, etc
  • Ensure and advice

  • Manage and advice

  • Manage and advice
Crisis Management integrated in stage gate process

Integration of Crisis Management requirements

Support to PME into all projects through life cycle
  • Manage and advice/guide

  • Manage and advice

  • Manage and ensure
Support where required on government coordination

Support in risk assessment development of all event activities

Support / identify training course requirements, accredited training providers


1. Understand, support and live the Ma'aden vision, values and goals
2. Expert utilization & direction through selling and obtaining support for value adding ideas leading to business improvement
3. Takes accountability for personal improvement, personal development, skills development and effectiveness
4. Expertise transfer, sharing and development
5. Plan and project management
6. Establish policies, practices, standards, procedures and methods; application, review and development
7. Deliver expert solutions as a thought leader, to meet changing business & work requirements through Trends, analysis, problem solving and quality decision making
8. Process and risk impact, reporting and corrective action
9. Extract, capture and disseminate knowledge within knowledge management standards

  • Get results through empowering others to act
  • Enable team members to achieve competence for career progression
  • Coaching and development of own staff
  • Mentor
  • Avail staff for training and development required due to change initiatives
  • Avail staff for development opportunities (incl. rotation to other Affiliates; International assignments)
  • Ensures team motivation and team wellness
  • Lives company values and ensures compliance of team to the values
  • Apply new ideas and work methods and opportunities for improving business results through team engagement


1. Creating effective stakeholder and expert networking relationships (e.g. customers, suppliers, universities and specialist bodies)
2. Demonstrate influential relationships with manager peers and company business leaders
3. Contractor/consultant relations & management
4. Communication of expertise (best practices, technical reports, position statement) in a collaborative and consultative approach which consistently meet business needs
5. Develop and facilitate the implementation of new solutions in area of expertise
6. Participate in and maintained expert networks

  • Facilitate effective communication up and down from management and also within own and other stakeholder teams
  • Network and collaborate with service providers (e.g. finance, HR, IT, etc)
  • Build and maintain sound relationships with consultants and external service providers
  • Identify and support inter-dependencies (synergies) with own and other departments within the value chain
  • Build and maintain sound networking with external professional bodies/forums

  • Maintain networks and sound relationships IT department, Corporate Affairs and relevant Departments
  • Maintain networks with external support service providers (e.g. trauma counselling)
  • Government officials



  • Expert knowledge of crisis management practices
  • Expert knowledge of and competency applying emergency and safety procedures
  • Expert knowledge of Ma'aden's communication, information data system, crisis protocol, and procedures
  • Expert knowledge of Ma'aden's safety codes, regulations, rules, procedures and goals and objectives
  • Expert competence in risk identification
  • Expert understanding of layout of work area and risks
  • Expert HAZOP competence
  • Expert knowledge of Ma'aden standards and quality requirements
  • Expert competence applying Ma'aden HSE management system
  • Expert knowledge of Ma'aden Safety Culture Transformation Program


  • Developing self and others
  • Drive digitalisation within the function
  • Teamwork and collaboration
  • Continuous improvement

  • Team work
  • Contribute to establish Ma'aden as 3rd pillar of KSA economy


  • Safety advocate - anywhere and everywhere
  • Advanced knowledge and application of HSE rules and procedures
  • Sound knowledge of applicable HSE legislation and regulations and its practical implications
  • Concern for own wellbeing and that of others
  • Ability to contribute to fostering a safety culture
  • Drive and facilitate Ma'aden Safety Culture Transformation Program

  • Expert knowledge of applicable safety codes, regulations and procedures
  • Qualified first aid provider

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