Jira Administrator – Banking Domain

Compunet Connections


Date: 3 weeks ago
City: Riyadh
Contract type: Full time
Experience: 6–8 Years

Industry: Banking / Financial Services

Residency(Iqama) + Medical

We are looking for an experienced Jira Administrator with a strong background in the banking domain to manage, configure, and optimize our Atlassian tools ecosystem. The ideal candidate will play a key role in supporting project delivery teams, ensuring effective governance, and driving process efficiency using Jira and Confluence.

Key Responsibilities

  • Administer and maintain Jira Software, Jira Service Management, and Confluence environments.
  • Configure workflows, custom fields, permissions, issue types, screens, and dashboards.
  • Manage user access, groups, roles, and security schemes in line with organizational policies.
  • Integrate Jira with other tools (e.g., Bitbucket, GitHub, Slack, Jenkins, ServiceNow, Power BI).
  • Support Agile and DevOps teams in implementing Jira best practices for Scrum, Kanban, and SAFe frameworks.
  • Develop and maintain automation rules to streamline recurring tasks.
  • Generate and maintain reports and dashboards for management and project tracking.
  • Perform data migration, backup, and upgrade activities when needed.
  • Collaborate with project managers, developers, QA, and IT security teams to ensure Jira supports enterprise processes.
  • Maintain documentation and ensure compliance with banking IT governance and audit requirements.
  • Provide end-user training and support across departments.

Required Skills And Qualifications

  • Bachelor’s degree in Computer Science, Information Technology, or related field.
  • 6–8 years of experience in Jira Administration (Data Center or Cloud versions).
  • Proven experience in banking or financial services domain.
  • Strong knowledge of Atlassian suite (Jira, Confluence, Service Management).
  • Experience with Jira automation, REST APIs, and scripting (Groovy / ScriptRunner / Power Scripts).
  • Familiarity with Agile and ITSM methodologies.
  • Experience with user provisioning and SSO integration (LDAP/AD, Okta, etc.).
  • Good understanding of governance, compliance, and change management in regulated environments.
  • Strong analytical and problem-solving skills.
  • Excellent communication and documentation abilities.

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