IT Manager

Dusit Doha Hotel | Dusit Hotel & Suites - Doha


Date: 3 weeks ago
City: Riyadh
Contract type: Full time
Job Description

PRIMARY RESPONSIBILITIES:

  • Answer e-mails/fax concerning I.T. Matters.
  • Coordinate with I.T. Corporate Office.
  • Inspect Micros and computer installed in different departments/outlets.
  • Attend to tasks and projects assigned by the Director of Finance.
  • Coordinates with all departments; call meetings.
  • Monitor and control usage of direct line.
  • Designs form to be used in Fidelio and other internal control systems.
  • Issue policies and guidelines.
  • Coordinates with project office on office layout and electrical cabling.
  • Reviews existing procedure.
  • Reviews user rights.
  • Should be available 24 hrs on call.
  • Plan and implement technology related processes, systems, and telecommunications.
  • Maintain IT systems, management of software & hardware, 24-hour coverage for hotel.
  • Produce strategic, tactical IT business plans, capital & operating budgets.
  • Analyze software and hardware problems to detect/correct deficiencies, malfunctions and irregularities.
  • Prepare, recommend, and implement procedures designed to ensure data back-up and recovery, protect database from loss or damage in case of system failure.
  • Manage contracts with IT vendors, consultants, service providers, review maintenance contracts to ensure accuracy and project completion.
  • Report status of IT operations to Executive Committee.
  • Evaluate and define hotel and user requirements to determine feasibility of requested enhancements.
  • Installation of software and hardware upgrades, compliance with Dusit Corporate and legal requirements related to software licensing agreements.
  • Focus on future business needs and profitability.
  • Develop training programs to increase user knowledge of systems to ensure high degree of computer proficiency.
  • Ensure compliance with established procedures, systems security, contingency plans, internal controls and standards.
  • Schedule routine preventive maintenance, daily clerical functions regarding integrity of computer systems.

Administrative Responsibilities

  • Maintain Daily Revenue Report and other relevant documents which are required on a daily basis.

Commercial Responsibilities

  • Review proposals, contracts of suppliers and negotiate for a better deal.

Human Resources Responsibilities

  • Coordinate with department heads and end – users to ensure smooth operation.
  • Provide training.

RELATIONSHIP

  • Maintain good relationship with all IT Contractors.

Others

  • Continuous learning through own IDP.
  • Any other duties as may be assigned by the superior.

Accountabilities

  • Represents Dusit’s brand and its values at all times. We will establish relationships and foremost and we will deliver an exceptional guest experience and promote Thai graciousness.

Company’s Culture

  • Communicate and fully embracing the Company’s culture (our Vision, our Mission and our Values), leads by example and cascade to all your subordinates. – “Proud to belong and to contribute”

CONFIDENTIALITY

  • Ensure confidentiality and secure storage of all intellectual property and data bases, both hard copy and electronic. Adhere to Dust Internet and E-mail policy. Ensure Hotel, Customer and Staff information or transactions are kept confidential during or after employment with the company.

JOB REQUIREMENT

  • Minimum education of Bachelor degree in Computer Science, Computer Engineering
  • Minimum of 5 years of IT supervisory experience in medium-large organization is essential. Exposure to hospitality industry is highly desirable
  • Strong knowledge in Fidelio, Opera, Micros, PC. LAN. and other applications widely used in hospitality business.
  • Have Excellent English communication skills both in written and spoken
  • Posses professional disposition with excellent communication and interpersonal skill.

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