IT Infrastructure Manager
The Cigna Group
Date: 1 day ago
City: Riyadh
Contract type: Full time
Key Responsibilities
Vendor Management:
About The Cigna Group
Doing something meaningful starts with a simple decision, a commitment to changing lives. At The Cigna Group, we’re dedicated to improving the health and vitality of those we serve. Through our divisions Cigna Healthcare and Evernorth Health Services, we are committed to enhancing the lives of our clients, customers and patients. Join us in driving growth and improving lives.
Qualified applicants will be considered without regard to race, color, age, disability, sex, childbirth (including pregnancy) or related medical conditions including but not limited to lactation, sexual orientation, gender identity or expression, veteran or military status, religion, national origin, ancestry, marital or familial status, genetic information, status with regard to public assistance, citizenship status or any other characteristic protected by applicable equal employment opportunity laws.
If you require reasonable accommodation in completing the online application process, please email: [email protected] for support. Do not email [email protected] for an update on your application or to provide your resume as you will not receive a response.
Vendor Management:
- Develop and maintain strong relationships with IT vendors and service providers.
- Negotiate contracts, service level agreements (SLAs), and pricing with vendors.
- Monitor vendor performance and ensure compliance with contractual obligations.
- Resolve any issues or disputes with vendors in a timely and effective manner.
- Oversee the installation, configuration, and maintenance of the company's IT infrastructure, including servers, networks, and storage systems.
- Ensure the infrastructure is secure, reliable, and scalable to meet the company's needs.
- Implement and manage disaster recovery and business continuity plans.
- Monitor system performance and troubleshoot issues as they arise.
- Maintain an accurate inventory of all IT assets, including hardware and software.
- Ensure proper lifecycle management of IT assets, from procurement to disposal.
- Conduct regular audits of IT assets and update records accordingly.
- Optimize the use of IT assets to maximize efficiency and cost-effectiveness.
- Lead and manage IT infrastructure projects from initiation to completion.
- Develop project plans, timelines, and budgets.
- Coordinate with internal teams and external vendors to ensure successful project delivery.
- Monitor project progress and adjust plans as necessary to meet objectives.
- Supervise and mentor a team of IT professionals.
- Provide guidance and support to team members to enhance their skills and performance.
- Foster a collaborative and positive work environment.
- Minimum bachelor degree or higher in related fields IT, Computer Engineering
- 10 years experience
- Professional certification in related system
- Team management : 2 to 3 years experience as manager or lead
- Office Suite
- Windows servers
- Linux servers
- Log management
- Data privacy
- Regulation of insurance
- Service Management
- SLA management
- Hybrid mode
- Flexible
- International exposure
- Pleasant environment ( Cigna KSA got recently certified as “Great Place to Work” )
About The Cigna Group
Doing something meaningful starts with a simple decision, a commitment to changing lives. At The Cigna Group, we’re dedicated to improving the health and vitality of those we serve. Through our divisions Cigna Healthcare and Evernorth Health Services, we are committed to enhancing the lives of our clients, customers and patients. Join us in driving growth and improving lives.
Qualified applicants will be considered without regard to race, color, age, disability, sex, childbirth (including pregnancy) or related medical conditions including but not limited to lactation, sexual orientation, gender identity or expression, veteran or military status, religion, national origin, ancestry, marital or familial status, genetic information, status with regard to public assistance, citizenship status or any other characteristic protected by applicable equal employment opportunity laws.
If you require reasonable accommodation in completing the online application process, please email: [email protected] for support. Do not email [email protected] for an update on your application or to provide your resume as you will not receive a response.
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