IT Field Service Technician
Dextermind Technologies Limited
Date: 1 day ago
City: Riyadh
Salary:
SAR 60,000
-
SAR 72,000
per year
Contract type: Full time

We are specializes in offering comprehensive IT support services, from Level 1 to Level 3, through a team of expert engineers available 24/7. We are dedicated to providing top-notch IT support to our clients, and we have a global presence in regions such as APAC, EMEA, and LATAM. Our localized support model ensures that we deliver tailored solutions to meet the unique needs of our clients in different regions, and we are committed to sustaining world-class IT support to help businesses thrive.
The Role
You Will Be Responsible For
The Role
You Will Be Responsible For
- Advanced knowledge of MS Excel for tracking and reporting on service performance and incident trends.
- Strong troubleshooting skills in hardware and software for both Windows and macOS, including installation, configuration, and performance optimization.
- Excellent communication and interpersonal skills to explain technical concepts to non-technical users.
- Ability to manage multiple tasks efficiently while maintaining high levels of accuracy and attention to detail.
- Strong team collaboration skills, with the ability to work independently when needed.
- Basic knowledge of ticketing systems (e.g., ServiceNow) and IT service management (ITSM) principles.
- Must have 3+ years of experience in IT support, field services, or a related role.
- Hands-on experience with Microsoft Office Suite, especially MS Excel (creating reports, working with formulas and data analysis) and PowerPoint.
- Solid experience with troubleshooting hardware and software issues in a professional setting, specifically in both Windows and macOS environments.
- Ability to carry and transport IT equipment weighing up to 50 lbs as needed for installations, repairs, and asset management activities.
- Ability to perform physical tasks such as lifting, moving, and setting up hardware and peripherals.
- Willingness to work flexible hours or be on-call for emergency support.
- Certifications such as CompTIA A+, Network+, or ITIL Foundation are a plus.
- Good understanding of the local work culture and ability to be a people person.
- Join a well known brand within Telecommunications
- Excellent career development opportunities
- Opportunity to make a positive impact
How to apply
To apply for this job you need to authorize on our website. If you don't have an account yet, please register.
Post a resumeSimilar jobs
Alternate Site Manager
V2X Inc,
Riyadh
5 hours ago
OverviewAt V2X, we bring more than 120 years of combined expertise in mission support, logistics, and operational excellence to our customers worldwide. We are a leading provider of integrated solutions that connect people, systems, and technologies — from base to battlefield. Our team is committed to integrity, innovation, and delivering results that ensure mission success in the most complex environments.The...

Buyer
NICE ONE | نايس ون,
Riyadh
8 hours ago
Join Niceone, the leading force in digital retail and last-mile delivery, and play an integral role in redefining the supply chain landscape throughout the Eastern Province. At Niceone, we foster a collaborative, growth-oriented, and inclusive environment. We are looking for dedicated, detail-oriented professionals to join our expanding team as Buyers. If you are passionate about sourcing, vendor management, and driving...

Local Laws Expert
stc,
Riyadh
10 hours ago
Job PurposeThe role holder is responsible for Studying the strategic and significant lawsuits that affect the Company’s entity and file them to His Royal Highness. “The role holder shall carry out his duties in accordance with the stipulated business policies and procedure”Job Responsibility Contributes in the development of stc’s organization strategy and to the overall process of management and corporate...
