IT Asset Management (HAM)

Job Description

• JD SCCM+MDM - JL4.1
  
  

Responsibilities

• Working knowledge on MECM/SCCM 1611/1706/1806/2107 CB, DXCCAE or SM9,Service Now
• Should have proven knowledge of Incident management and service request handling. Should be able to resolve the issues independently.
• Good technical, communication and presentation skills.
• Patch Management/ ADR
• O365 Patch management
• Windows updates/In-place upgrade
• Knowledge and troubleshooting of PXE and OS issues
• Operating system concepts and upgrades
• knowledge of Packaging Process and Scripting
• Compliance and vulnerability process
• Cloud management Gateway concept and implementation
• Application deployment and monitoring
• MECM Server upgrade, Backup and restore
• Experience in troubleshooting issues related to Intune Modern Management, Microsoft Endpoint Management, MAM & MAM-WE.
• Knowledge of DEP, APNS, VPP and ABM etc.
• Knowledge of managing Android, iPhone and MAC devices in Intune
• Experience in troubleshooting issues related to Co-management environment
• Cloud knowledge especially related to Intune
• Expert in handling Intune MDM console and proactively monitor the device OS breakups, compliance check, passcode policy, ownership, & Last seen breakups.
• Knowledge of Windows Autopilot, update rings, SCEP, PKCS
• Knowledge of application deployment and troubleshooting for MDM as well as for Windows 10 devices
• Basic knowledge on Azure identity and AAD
• Knowledge of Hybrid technology for MDM and Modern management of Windows 10 devices
• Knowledge of Jamf will be an added advantage
  
  

Desired Skills And Qualifications

• Overall min. 5 years of experience in Information Technology (IT) and min. 3-5 years of relevant experience in Microsoft Endpoint Manager and/or Intune.
• Knowledge on Microsoft Intune architecture and engineering experience in planning, deploying, and managing hybrid enterprise environments.
• Experienced in documentation skills, in areas such as architecture and engineering product documents like: Low/High level design, Deployment, User, Testing.
• Hands-on experience in design and implementation of Intune and related technology solutions, including but not limited to, Active Directory (AD), Microsoft Deployment toolkit, Windows 10, Group policy configuration and Application packaging.
• Experience in Modern Windows Device Management - Intune, Autopilot
• Must have knowledge on Co-Management and its configurations
• Experience in Compliance policy, Conditional access policy implementations and Role based Access control
• Knowledge on PowerShell scripting.
  
  

Nice To Have Skills

• Experience in Microsoft Defender, Azure and windows servers
• Experience in iOS, Android, and Windows application signing, provisioning
• Good communication skills with ability to represent in global meeting/forums/customers.
• Good understanding of network infrastructure.
• Knowledge on Microsoft Power Platform & PowerBI.
• Knowledge of Cloud Technologies.
• Excellent problem solving/analytical skills
• Ability to work independently and as part of a team. Must be able to multi-task, change direction, set priorities, and meet deadline
  
  

At DXC Technology, we believe strong connections and community are key to our success. Our work model prioritizes in-person collaboration while offering flexibility to support wellbeing, productivity, individual work styles, and life circumstances. We’re committed to fostering an inclusive environment where everyone can thrive.

Recruitment fraud is a scheme in which fictitious job opportunities are offered to job seekers typically through online services, such as false websites, or through unsolicited emails claiming to be from the company. These emails may request recipients to provide personal information or to make payments as part of their illegitimate recruiting process. DXC does not make offers of employment via social media networks and DXC never asks for any money or payments from applicants at any point in the recruitment process, nor ask a job seeker to purchase IT or other equipment on our behalf. More information on employment scams is available here.