IT Application Specialist - أخصائي تطبيقات نظم معلومات

Job overview:

As an Application Specialist, your role will revolve around installing, configuration and implementing provided dental software systems ( Dental Practice Management Systems (DPMS), Dental Imaging Software) from the IT side around the Kingdom based on the projects , as well as providing client support and training for clients end users on the provided systems.

Qualification and experience required:

Bachelor degree in Information Technology, Computer Science, or relevant field and 3+ years of Experience and strong knowledge of IT systems, networking, and hardware implementation, preference to having a PMP certification

Skills and Competencies required:

• Perform software installation, configuration, Implement hardware, including servers and other related equipment optimal operation and ensure a stable IT environment.
• Utilize IT and networking expertise to ensure stable connections and a reliable working environment for all systems.
• Conduct full training sessions and hands-on support for all end-users on the provided systems and assist them with technical issues
• Provide client support as required in timely manner for tickets and resolve issues effectively
• Conduct visits to customer sites to ensure a stable work environment and address any software-related issues if needed.
• Clients oriented with a solid communication skills and the ability to establish and maintain customer relations.
• Provide reports to management on tasks accomplished and issues resolved
• Good English professional proficiency (Speaking, reading and writing)
• Proficient in Microsoft office 365 as
• To travel across the Kingdom based on project needs and departmental requirements