Inside Sales Engineer

Job Description

Job Summary:

Emerson Automation Solutions is where technology and engineering come together to build solutions-For the benefit of our customers, driven without compromise for a world in action. This position is opened by the Flow Controls Business Unit and platform is Automation Solutions. The Inside sales-Engineer is based in Dhahran and caters to all customers in the western region (Saudi Arabia and Bahrain)!

In this Role, Your Responsibilities Will Be:

• Qualify customer requests for quotation to ensure that a quote will meet the customers’ application and operational needs
• Prepare customer quotations that are timely, technically accurate, commercially verified, offering the best all‐round solution.
• Perform Technical, Applications and Fisher solutions presentations to customers.
• Follow‐up on quotations with customers as agreed with Outside Sales.
• Negotiate sales orders within agreed DOA.
• Maintain accurate and complete records in monthly report tool to follow-up discussions and POR purpose/RFQ forecast
• Ensure that purchase orders are commercially and technically accurate before processing for order entry in accordance with relevant procedures
• Provide to customers advice on technical solutions and their benefits.
• Work with customers and end users to update and modify their engineering standards and specifications to gain preference for Fisher
• Provide support to LBPs / End users for Product modifications & Product capabilities through preparing success cases/ identifying industry wise application QBR’s.
• Coordinate with manufacturing locations and Engineering teams for queries regarding lead‐time, special requirements
• Ensure attending customer meetings as required, including customer site visits. Support in trouble shooting and finding solutions to customers problems and able to support Site Walks
• Ensure activities are carried out in line with agreed departmental important metrics (Hit Rate/Budget)
• Attend relevant technical and commercial trainings as required to maintain a high level of product and process knowledge, including new products as and when released.
• Work with consultants, customers, and the end users in order to get Fisher products and solutions pre‐specified / pre‐selected
• Coordinate with Project Management / Order Entry / Customer Order Fulfilment (COF) team to provide clean orders to Factories. and over of orders with supporting documents and attend kick off meetings if required
• Conduct training new LBP / Rep/Customer engineers on Control Valve Engineering including sizing, selection and pricing using Fisher FIRST 2, product range and how to prepare smart quote ‐ good/better/best strategy and other tools / resources like Fish web, COF etc.
• Coordinate with other Emerson Process Management Divisions for MAC / multi divisional quotes.
• Align with local and international Emerson Trade Compliance and Quality Management procedures, as well as the Emerson Ethics policy, with respect to all business activities
• Keep up to date with developments in products, industries and market trends.
• Fulfil any other reasonable duties as required including Outside Sales, if required
  
  

Who You Are?

Experience in inhouse engineering support to customers

Skill using Microsoft Office applications is required

Knowledge on Midstream, Refining and Oil & Gas process and explaining the special control valve

applications

Excellent interpretation skills relating to engineering details & P&ID drawings.

Ability to make technical decisions based on sound engineering facts & applicable codes

For This Role, You Will Need:

Bachelor’s degree or equivalent experience in mechanical engineering or closely related field (Mechanical,

Instrumentation / Chemical Engineering)

Confirmed work experience in Control Valves industry or Industrial

Automation industry

Proficient in English ‐ Written and spoken. Arabic is added advantage.

Preferred Qualifications that Set You Apart:

Knowledge in Fisher Flow control products

Experience in handling MEA customers & EPC for KOB1 &2 Projects

Experience in working with FF2 sizing and selection tool

Our Offer to You!

We recognize the importance of employee wellbeing and know that to do your best you have flexible, competitive benefit plans to meet you and your family’s physical, mental, financial, and social needs. We provide, a variety of medical insurance plans, Employee Assistance Program, tuition reimbursement, employee resource groups, recognition, and much more. Our culture prioritizes work-life balance and offers flexible time off plans, including paid parental leave (maternal and paternal), vacation and holiday leave.

At Emerson, we are committed to encouraging a culture where every employee is valued and respected for their outstanding experiences and perspectives. We believe a diverse and inclusive work environment contributes to the rich exchange of ideas and diversity of thoughts, that encourage innovation and brings the best solutions to our customers.

The philosophy is fundamental to living our company’s values and our responsibility to leave the world in a better place. Learn more about our Culture & Values and about Diversity, Equity, & Inclusion at Emerson .

Our training programs and initiatives focus on end-to end development, from onboarding through senior leadership. We provide a wide range of development opportunities, including face-to-face and virtual training, mentorship, and coaching, project management, and on-the-job training

Adhere to Health, Safety & Environment policies as laid by the organization