Human Resources Generalist

At EFG (ESL FACEIT Group) we create worlds beyond gameplay where players and fans become community. We pride ourselves in having a corporate social responsibility which is that "IT'S NOT GG, UNTIL IT'S GG FOR ALL". We are passionate about the culture we foster that ultimately helps to create and shape the world of esports, gaming tournaments, leagues, events and holistic ecosystems staged for our millions of players, fans and heroes.

Are you ready for a Game-Changing Career Experience? Join us in shaping the future of esports and gaming! If you're ready to lead, innovate, and inspire, we want to hear from you.

EFG is looking for an HR Generalist with a strong focus on employee relations and services to join our team in KSA. This role is essential for ensuring that all HR-related activities align with local labor laws and regulatory requirements while building strong relationships with key stakeholders. The ideal candidate will possess extensive experience in hands-on HR operations, KSA labor law compliance, and the ability to navigate complex organizational structures, collaborating effectively with both overseas teams and local dotted line managers.

Reports to: Senior Manager People Services

Location: Riyadh, Saudi Arabia

What you'll do:

The HR Generalist supports the execution of core HR functions across EFG in the Kingdom, ensuring compliance, consistency, and efficiency in HR service delivery is on time. With a small, dynamic team of over 35 staff members we serve in KSA, this role is essential in fostering a collaborative workplace culture. The HR Generalist will be responsible for employee relations, post recruitment support, HR operations, and policy implementation while serving as a trusted resource for employees and managers.

Key Responsibilities

Employee Relations & Engagement

• Act as the first point of contact for employee inquiries and HR support Support employee engagement, recognition, and cultural initiatives.
• Provide guidance on HR policies, procedures, and Saudi labor law Create contracts on Qiwa and EFG templates for all staff.
• Create employment letters for different purposes (e.g., banks, embassies, support letters)
• Provide knowledge and support regarding the Iqama transfers process.
  
  

Onboarding support:

• Support global mobility in selecting the right visa for international talents, as well as provide them with any documentation that supports the visa process.
• Conduct a country-specific courtesy welcome call to inform candidates about onboarding steps and expectations.
• Support the global onboarding team by providing post-recruitment support and any relevant documents or guidance.
• Conduct post-arrival meet and greet and handle onboarding activities related to medical, Iqama, and office allocation.
• Support local and international employees in settling in by acting as a point of contact.
  
  

HR Operations & Compliance

• Maintain accurate HR records and employee data in EFG's systems.
• Ensure compliance with Saudi labor law and EFG KSA's policies.
• Prepare regular HR reports and analytics for management.
• Conduct labor investigations and problem-solving.
• Support the global HR team and work closely with them to close system tickets and manage day-to-day operations.
• Expertise and knowledge in managing the following Governmental portals:
• Qiwa, Muqeem, Nitaqat, Mudad, General Organization for Social Insurance (GOSI) & CHI.
  

Compensation & Benefits

• Support global payroll team in review inputs and benefits administration for the KSA office.
• Address employee queries related to compensation and benefits for the KSA office.
  
  

Skills

• Strong interpersonal and relationship-building skills.
• Attention to detail with excellent organizational ability.
• Ability to handle sensitive information with confidentiality and integrity.
• Effective problem-solving and sound decision-making capabilities.
• High adaptability and resilience in a fast-paced, dynamic environment.
• Excellent written and verbal communication skills in both English and Arabic.
• In-depth knowledge of Saudi Labor Law and related regulations.
• Advanced proficiency in Microsoft Office Suite (Excel, Word, PowerPoint) and Power BI is a plus
  
  

Minimum Qualifications

• Bachelor's degree in Human Resources, Business Administration, or related field.
• Minimum 5 years of HR experience in a multinational organization or global entities.
• Certifications in HR practices are a plus (e.g., SHRM-CP, PHR, SPHR, CIPD, HRMP).
  
  

Nice to have:

• Experience, knowledge, and passion for esports and gaming.
  
  

Please note: This position is exclusively open to Saudi nationals, currently residing in Riyadh, Saudi Arabia. The role requires hybrid attendance, with regular in-office presence at our Riyadh location as per business needs.

Why Join Us?

At EFG, we are committed to creating worlds beyond gameplay, where players and fans become community. As Workplace Experience Partner, you will play a pivotal role in shaping the employee experience and contributing to a positive and productive culture. If you are passionate about people and thrive in dynamic, fast-paced environments, we'd love to hear from you.

Firmly rooted in our values, EFG is an affirmative action employer that celebrates being an equal opportunity workplace. Our unwavering commitment to fair employment extends to all individuals, regardless of their race, color, ancestry, religion, sex, national origin, age, sexual orientation, disability, citizenship, marital status, gender identity, or Veteran status.