HR Operations Specialist

The HR Operations Specialist (Personnel) will be a key member of our HR team, responsible for the efficient and accurate execution of all personnel-related processes and administrative tasks. This role requires a thorough understanding of Saudi labor laws and regulations, strong attention to detail, and a commitment to providing excellent employee support. The successful candidate will contribute to maintaining a smooth and compliant HR operation, supporting our employees throughout their lifecycle with Leader Group.

Key Responsibilities

• Employee Lifecycle Management:
• Manage the full employee lifecycle processes, including onboarding, transfers, promotions, demotions, and offboarding (resignation, termination, retirement).
• Prepare and process all necessary HR documents, contracts, letters (e.g., offer letters, warning letters, experience certificates, salary certificates).
• Maintain accurate and up-to-date employee records in the HRIS (Human Resources Information System) and physical files, ensuring data integrity and confidentiality.
• Attendance & Leave Management:
• Administer and track employee attendance, working hours, and overtime in compliance with Saudi labor law.
• Process and manage all types of leave requests (annual leave, sick leave, maternity leave, etc.), ensuring adherence to company policy and legal requirements.
• Reconcile attendance records with payroll data.
• Social Insurance & Government Relations:
• Handle all aspects related to Saudi Social Insurance (GOSI) registration, updates, and terminations for employees.
• Assist in managing other government-related HR processes as required (e.g., Mudad, Qiwa, Muqeem, Ministry of Labor inspections).
• Payroll Support:
• Provide accurate and timely data to the payroll team, including new hires, terminations, salary changes, deductions, and bonuses.
• Assist in resolving payroll-related queries from employees.
• HR Policies & Procedures:
• Ensure compliance with all Saudi labor laws and regulations.
• Assist in the implementation and communication of HR policies and procedures.
• Employee Relations & Support:
• Act as a first point of contact for employee queries related to personnel matters, HR policies, and procedures.
• Provide guidance and support to employees on various HR-related topics.
• Reporting & Analytics:
• Generate various HR reports as needed (e.g., headcount, turnover, leave utilization).
• Contribute to data analysis to identify trends and support HR decision-making.
• Continuous Improvement:
• Identify opportunities for process improvement within HR operations to enhance efficiency and employee experience.
• Participate in HR projects and initiatives as assigned.
  

Qualifications

• Bachelor’s degree in Human Resources, Business Administration, or a related field.
• Minimum of 3 years of progressive experience in HR Operations/Personnel, with a strong focus on Saudi labor law.
• Proven experience working in Saudi Arabia is essential.
• Solid understanding of Saudi Labor Law, GOSI regulations, and other relevant government requirements.
• Proficiency in using HRIS systems (experience with specific HRIS is a plus).
• Excellent computer skills, particularly in Microsoft Office Suite (Excel, Word, PowerPoint).
• Strong attention to detail and accuracy in data entry and record-keeping.
• Excellent communication (written and verbal) and interpersonal skills.
• Ability to handle confidential information with discretion and integrity.
• Strong organizational and time management skills, with the ability to prioritize tasks and meet deadlines.
• Proactive, self-motivated, and a team player.
• Fluency in Arabic and English is required.