HR Operations Specialist

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We are seeking a highly efficient and detail-oriented HR Operations Specialist to be the cornerstone of our HR shared services for the factory. This role is critical in ensuring seamless and effective HR support for all employees, both white-collar and blue-collar. The ideal candidate will be a process expert with a strong grasp of local labor regulations, passionate about delivering exceptional service and maintaining the highest standards of accuracy and compliance.

Key Responsibilities

• HR Shared Services Delivery: Serve as the primary point of contact for all employee and manager inquiries related to HR policies, procedures, and systems (e.g., payroll, benefits, attendance, leaves, onboarding, offboarding).
• Employee Lifecycle Management: Administer the entire employee lifecycle process from onboarding (Iqama processing, medical insurance, orientation) to transfers, promotions, and separations, ensuring a smooth and positive experience.
• Data Integrity HRIS Management: Maintain 100% accuracy of employee data in our Human Resources Information System (HRIS). Generate regular and ad-hoc reports for HR and management review.
• Payroll Benefits Administration: Work closely with the payroll provider to ensure accurate and timely processing of payroll for all employees, including calculations for overtime, allowances, and deductions. Administer employee benefits programs (e.g., medical insurance, GOSI).
• Compliance Policy Adherence: Ensure all HR operations strictly comply with Saudi Arabian labor laws, including Saudization (Nitaqat), GOSI, Qiwa, and other relevant regulations. Keep abreast of any legal changes.
• Documentation Record Keeping: Manage and maintain all physical and digital employee records and personnel files in accordance with company policy and local legal requirements.
• Process Improvement: Continuously identify and implement opportunities to streamline HR processes, improve efficiency, and enhance the service delivery model within the HR operations function.
  
  

Qualifications

• Bachelor's degree in Human Resources, Business Administration, or a related field.
• Minimum of 3-5 years of experience in an HR operations, HR generalist, or shared services role, preferably within a manufacturing or industrial environment in Saudi Arabia.
• In-depth, practical knowledge of Saudi labor law, Saudization (Nitaqat), GOSI, Qiwa platform, and the Iqama process.
• Language Skills: Fluency in both Arabic and English (written and spoken) is mandatory.
• Hands-on experience with HRIS (e.g., SAP SuccessFactors, Oracle HCM) and proficiency in MS Office, especially Excel.
• Exceptional attention to detail, organizational skills, and a commitment to confidentiality.
• Strong problem-solving skills and a customer-service-oriented mindset.
• Ability to manage multiple priorities in a fast-paced, dynamic environment.
  
  

We are an Equal Opportunity Employer and do not discriminate against any employee or applicant for employment because of race, color, sex, age, religion, sexual orientation, gender identity, national origin, status as a veteran, and basis of disability or any federal, state, or local protected class.