Government Account Manager

Job Description

The Account Manager achieves business financial objectives in respective customer accounts. Responsible for customer engagement and sales case ownership for the following: opportunity and offer strategy, customer pricing files, creating and maintaining sales opportunity, order forecast. Creates and manages sales relationships for strategically important accounts / within broad product or business areas. Develops sales strategies and practices to achieve revenue targets and service goals for the customer accounts. Participates in pricing strategies as well as contract negotiations and is responsible for providing professional support in order to generate orders.

How You Will Contribute And What You Will Learn

• Accountable for large / medium customers at global or regional level across multiple portfolios or specific portfolio, carrying significant sales target.
• Identifies and develops significant business opportunities by interpreting critical internal or external business information such as customer needs, Nokia's portfolio, competitive landscape, etc.
• Builds a long-term relationship with customer's senior executives using the knowledge of industry and competitive landscape to contributes to the corporate goals and to increase own effectiveness.
• Drives sales, pre-sales and other functions based on in-depth organisational understanding (Mode of Operations, processes, etc) and develops competitive and innovative offers that deliver considerable value to customers and Nokia.
• Actively participates in and contributes to pricing strategy and contract negotiations which generate mid-term business impact.
• Contributes to process / product / service improvements that help to sustain competitive advantage of Nokia.
• Influences the LoA process from strategic business and commercial perspective.
• Influences strategic decisions within own defined scope (portfolio, geography, etc) that affect the performance of the entire Customer Team (CT) or Global Customer Business Team (G/CBT) or even broader organisation.
• Solves highly complex or novel problems based on sophisticated analytical thought and complex judgment, and develops unique sales approaches which differentiates our offering.
• Acts as the most senior sales expert, typically at a global or regional level, serves as best practice / quality resource and is an acknowledged authority both within and outside own organisational unit.
• Leads a functional team or cross-functional business team within a defined scope (portfolio, geography, etc) with considerable resource requirements, risk, and complexity.
  
  

Key Skills And Experience

You have:

• Typically requires 10 years+ account management, products, solutions and services sales experience in the telecommunication industry
• Relevant Bachelors or Master's degree in engineering, telecommunications, business or a related field.
• Deep understanding of telecom industry, competitive landscape, and customer needs.
• Proven experience managing large/medium accounts at a regional or global level.
• Proven track record in meeting and exceeding targets/KPI’s within assigned responsibilities.
• Strong expertise in business development, identifying and driving new opportunities.
• Fluency in Arabic and English languages.
  
  

It would be nice if you also had:

• Skills on Consultative Selling & Customer Business Understanding
• Understanding of Nokia end to end portfolio knowledge is a plus, & natural interest to keep up to date on technological and market evolution as well as competitors’ activities
• Relationship Management and ability to identify all stakeholders and understand their communications needs and feedback
• Deep understanding of telecom industry, competitive landscape, and customer needs.
• Experience leading cross-functional or functional teams in a complex environment.
• Ability to influence strategic decisions and LoA processes.
• Efficient with CRM tools (CRM / Salesforces.com for pipeline / funnel management) and MS tools (Excel, PowerPoint and Word).
  
  

About Us

Come create the technology that helps the world act together

Nokia is committed to innovation and technology leadership across mobile, fixed and cloud networks. Your career here will have a positive impact on people’s lives and will help us build the capabilities needed for a more productive, sustainable, and inclusive world.

We challenge ourselves to create an inclusive way of working where we are open to new ideas, empowered to take risks and fearless to bring our authentic selves to work

What we offer

Nokia offers continuous learning opportunities, well-being programs to support you mentally and physically, opportunities to join and get supported by employee resource groups, mentoring programs and highly diverse teams with an inclusive culture where people thrive and are empowered.

Nokia is committed to inclusion and is an equal opportunity employer

Nokia has received the following recognitions for its commitment to inclusion & equality:

• One of the World’s Most Ethical Companies by Ethisphere
• Gender-Equality Index by Bloomberg
• Workplace Pride Global Benchmark
  
  

At Nokia, we act inclusively and respect the uniqueness of people. Nokia’s employment decisions are made regardless of race, color, national or ethnic origin, religion, gender, sexual orientation, gender identity or expression, age, marital status, disability, protected veteran status or other characteristics protected by law.

We are committed to a culture of inclusion built upon our core value of respect.

Join us and be part of a company where you will feel included and empowered to succeed.