General Manager

Position Summary

The General Manager (GM) will oversee the end-to-end business operations of Leader Business unit with a focus on driving growth in systems and solutions, strategic consulting, BPO services, and large-scale project operations. The GM will be responsible for operational excellence, strategic planning, P&L management, and business development in the Saudi market. This role requires a visionary leader with deep knowledge of the local market, a strong commercial mindset, and proven experience leading diverse teams.

Key Responsibilities

• Strategic Leadership
• Develop and execute business strategies aligned with company vision and growth objectives.
• Identify market opportunities and drive expansion in Saudi Arabia.
• Provide insights and recommendations to the CEO and board to shape long-term business plans.
• Operational & Financial Management
• Oversee day-to-day operations across all business units (systems & solutions, consulting, BPO, project delivery).
• Ensure delivery excellence, operational efficiency, and adherence to SLAs.
• Manage budgets, financial planning, and full P&L responsibility.
• Business Development & Partnerships
• Build and maintain strategic relationships with government entities, large enterprises, and key industry stakeholders in Saudi Arabia.
• Drive high-value bids, proposals, and contract negotiations.
• People Leadership
• Lead, motivate, and develop cross-functional teams to achieve organizational objectives.
• Foster a high-performance culture and attract top Saudi talent.
• Implement effective performance management and succession planning.
• Governance & Compliance
• Ensure compliance with Saudi regulations, policies, and international quality standards.
• Monitor risk, quality assurance, and operational audits.
  

Qualifications & Experience

• Bachelor’s degree in business administration, Engineering, or related field (MBA preferred).
• Minimum 15 years of progressive leadership experience, including at least 7 years in a senior executive role in Saudi Arabia.
• Proven experience in IT systems & solutions, strategy consulting, BPO, or large-scale project operations.
• Strong commercial acumen with experience in P&L management.
• Excellent understanding of Saudi market dynamics, government procurement, and regulatory environment.
• Exceptional leadership, communication, and stakeholder management skills.
• Fluent in English; Arabic is highly preferred.
  
  

Key Competencies

• Strategic thinking & execution
• Business & financial acumen
• Relationship building & influence
• Results-oriented leadership
• Change management
• Operational excellence